Avaliações (1 812)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
7 de junho de 2024

Very responsive support. A big thank you to Nolan and the technician Maison for their help!

Shop Just for Games
França
25 days usando a aplicação
2 de junho de 2024

Mia was great, very friendly and knowledgeable. I would definitely recommend.

Sweetie Shoppers
Estados Unidos
About 1 month usando a aplicação
5 de março de 2024

So far, loving the app! There are lots of options to consider when setting up a program like this and I appreciate the guidance and help I've received from the chat feature. Most recently, Hana, has helped me and was able to answer each question promptly. Hana provided screenshots to help me navigate to the right screens for setting up the options I wanted.

My Computer is My Canvas | Bloom to Balm
Estados Unidos
6 months usando a aplicação
14 de fevereiro de 2024

Avada has the best products for Ecommerce. I have found almost everything I need to not only give my customers a smooth shopping experience, but allow me to have a smooth back-end experience. The Joy Rewards Program has a lot of features and allows for integration with other products, even if you're not an "all in for Avada" customer like me. The only thing I would recommend different, is possibly a mid-range plan between free and pro for new stores, such as myself. And they have the BEST CUSTOMER SERVICE! I was having issues with integration. Let the CSR know and he fixed it immediately!

God's Girl Gifts And Apparel
Estados Unidos
About 1 month usando a aplicação
3 de fevereiro de 2024

I needed a loyalty app for my store with a rewards system that is simple to use. Joy has what I am looking for at a super affordable price point. Setting up was pretty straight forward. I reached out to their customer service to get some clarity on how the referral program works and Audrey was super helpful. In fact, I've reached out a couple times prior to this, and the customer support I received was quick and responsive every time.

ShopChuusi
Taiwan
4 months usando a aplicação
10 de junho de 2024

He is very helpful and patient I really appreciate the service thank you God bless

Jay Lisha Fashion Boutique
Estados Unidos
11 days usando a aplicação
9 de maio de 2024

Tiana was awesome! Very friendly and efficient. Thank you :)

Minimalist Folk Co.
Estados Unidos
Almost 2 years usando a aplicação
7 de fevereiro de 2024

I have been using this app for a while now and I must say, it exceeded my expectations in every way. From its seamless functionality to the exceptional customer service, my experience with Joy has been nothing short of outstanding.

The app works flawlessly, allowing me to effortlessly set up and manage a rewards and loyalty program for my Shopify store. The interface is intuitive and user-friendly, making the entire process smooth and enjoyable. I was able to customize the program to suit my brand and engage my customers effectively, thanks to the app's versatile features.

What truly sets Joy apart, however, is their exceptional customer service. Esther, in particular, went above and beyond to assist me with any queries I had. Her prompt and helpful responses made the entire experience even more delightful.

Agrizon.com
Estados Unidos
3 months usando a aplicação
Editado a 10 de dezembro de 2023

After several days with a problem with the integration with Shopify POS, the entire team has done their part to solve the errors that prevented it from working correctly. They have offered us 24-hour support, even on Sunday. Therefore we can say that we are satisfied so far, we just have to continue testing the app to offer all its benefits to our customers.

LINDAS
Espanha
6 months usando a aplicação
29 de junho de 2024

Hi, I am not using the app, how can I delete all the data in my site?

ALECRIM.lab
Brasil
About 1 hour usando a aplicação
Questão respondida por Joy Loyalty 30 de junho de 2024

Hello,

Thank you for reaching out.
Upon checking, we noticed that the app has been uninstalled from your site as of May 29, 2024, you can be assured that there is no app code or data remaining on your website. Therefore, there is nothing that needs to be removed.

If you have any further questions or concerns, please feel free to reach out.

Best regards,
Joy Support Team