Recensioner (1 812)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
1 juli 2024

Big thanks to Lydia and Anivia for their amazing support. The Joy app is easy to use and great for rewards management. Highly recommend!

Higismart
Portugal
Ungefär 3 timmar användning av appen
18 april 2024

hanna support me very well , she bring me everuthing i need to undertand this app and keep going !! congrats!!!

Priti.co
Colombia
Ungefär 2 år användning av appen
17 april 2024

Hana was super helpful in assisting me to edit some storefront icons! Great service. Thank you.

Didier Lab Latvia
Litauen
Ungefär ett år användning av appen
6 maj 2024

great app, easy to set up. Chin was really helpful as well

ehm accessories
Malaysia
9 månader användning av appen
3 juli 2024

huge thanks to Hana.

YUNZII KEYBOARD
Kina
2 dagar användning av appen
12 december 2023

The app works great, support is even better. Kind, prompt, and professional. I'm still using the free tier, but plan to upgrade soon.
Thank you!

Ultra Ferric
USA
11 månader användning av appen
20 april 2024

The app is doing okay so far, I am using the free plan right now. The Customer Service team members (Tiana, Toby, Esther) are very helpful and have provided immediate support when needed. It's a bit disappointing that the point balance function cannot work with the Shopify New account type and hopefully this can be resolved in the future.
Also, when customer redeemed their coupon, under the Reward list, it only shows the code and the reward description (e.g. Discount £1 for every 100 points) but not the actual amount of the coupon, I think it would be more helpful for the customer to see the value of their coupons if they have redeemed more than one.

A Little Fish Fashion Boutique
Storbritannien
4 dagar användning av appen
20 oktober 2024

Merci à Hana pour ses conseils !

BABYCUTE
Frankrike
2 dagar användning av appen
Joy Loyalty svarade 23 oktober 2024

Merci beaucoup pour votre retour ! Nous sommes ravis que les conseils d'Hana vous aient été utiles. N’hésitez pas à nous contacter si vous avez d'autres questions, nous sommes toujours là pour vous aider !

5 mars 2024

I've been using this for about 2 years. Great app for a loyalty rewards program. Hana and Tracy were very helpful when I needed some support. thank you!

Sunlight Silver Jewelry
USA
Mer än ett år användning av appen
9 mars 2024

it was so nice talking with Emily one of the group members of this astonishing project and assistant team, i really enjoyed more creating content to my audience and with them i have greater hope on the long run, now i have a clearer vision and greater motives to expand further, The customer service is just excellent , just worth the try.

Rise Lovely Surprise
Spanien
Ungefär 2 månader användning av appen