Recensioner (1 726)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
10 oktober 2023

Easy to install and when i had a slight issue Emily was fast, responsive and solved it for me in minutes! looking forward to observing how my customer base interact with the loyalty program. Thanks so much

LeCil
Australien
3 månader användning av appen
3 januari 2024

The customer service provided by team is top of the time. Most of my interaction was with Liz and Emily. There is a lot of options to customise.

IZAAK AZANEI
Förenade Arabemiraten
5 månader användning av appen
9 januari 2024

All the features are great! My guests will love them! What makes it a really amazing app is Hana with customer support! She took care of everything for me! Even the things I didn't know I needed!

Waters Wicked Wood
USA
Ungefär en månad användning av appen
13 oktober 2023

Outstanding Customer Support: ⭐⭐⭐⭐⭐

While the app's customization options are impressive, it's the customer support provided by Abby that truly sets Joy for Shopify apart. Abby went above and beyond to assist me in setting up the loyalty program and resolving any queries I had along the way. Her responsiveness, patience, and expertise ensured that the app seamlessly integrated into my store without a hitch. Knowing that help is just an email or chat away is a reassuring aspect of using Joy for Shopify.

Enhanced Customer Loyalty: ⭐⭐⭐⭐⭐

Joy for Shopify's loyalty and rewards program has had a noticeable impact on my customer retention rates. The ability to reward my customers for their loyalty and incentivize repeat purchases has led to increased customer engagement and a growing sense of community around my brand. The program's tracking and reporting features have also been instrumental in gauging its effectiveness, allowing me to refine and optimize my approach continually.

In conclusion, Joy for Shopify is an app that lives up to its name. It brings joy to both the store owner and the customers. The customizability, user-friendly interface, and outstanding customer support are a winning combination. If you're looking to boost customer loyalty and satisfaction while providing a personalized shopping experience, Joy for Shopify is the way to go. I highly recommend it to all Shopify store owners.

BeyondBasic
Nederländerna
2 månader användning av appen
19 februari 2024

I had a fantastic experience with the customer support team, particularly with Esther. She was helpful in addressing my inquiries. Thank you, Esther, for your exceptional support!

Sonder Fusion
Tjeckien
7 månader användning av appen
10 april 2024

Die App hat sehr viele Reward-Features. Der Customer Support ist sehr hilfsbereit und geduldig. Bei meinem Problem konnte mir Lydia mit viel Geduld helfen. Wir nutzen die App in den EU-Store und US-Store. In EU Store haben wir die Sprachen deutsch und englisch. Leider sind die E-Mails nur in einer Sprache möglich. Es ist sicherlich ein Punkt, der abhält die App in Europa-Store einzusetzen. Deswegen ist ein Punktabzug.

melume-sandbox
Tyskland
8 månader användning av appen
20 november 2023

Great support from Hana to adjust the app and the points balances. Very responsive support and great communication. We will be trialling the app but so far its been easy to setup and has powerful customisations to amend the look and feel and the points structure to suit our needs. So far so good

Sacred Sikh
Storbritannien
7 månader användning av appen
Redigerat 22 september 2024

I got instant help from Hana in setting up the embedded pages for referral program. This App has proper support have been using it for more than 6 + months

Sprouteez Store
Indien
8 månader användning av appen
22 oktober 2023

I love this app, it's very useful and easy. Their customer support is excellent, fast, and efficient. I loved Emily's attention. I hope to try the pro version soon.

Original Imi777
Colombia
3 månader användning av appen
21 mars 2024

I am loving the app so far, since day 1 customer support was exceptional and provided me with all the help I needed to successfully start my loyalty program. Definitely the best cost-effective loyalty app! Emily and Maison helped me a lot and I appreciate that you have such an amazing customer support, it really makes a difference.

Skin Rescue
Bolivia
Ungefär 7 timmar användning av appen