Recensioner (1 977)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
1 december 2024

I recently used the Joy app while building a demo store for a potential client, and I must say, their support team went above and beyond to help me achieve the perfect configuration. A special shout-out to Sonny, who was incredibly attentive and efficient throughout the process.

I wanted to make some customizations, like replacing the floating widget button with a header icon, and they handled it brilliantly. Despite a few challenges, Sonny and the team were patient, provided timely updates, and delivered an amazing solution. They even customized the icon’s behavior and placement to meet my needs.

Although some limitations exist (like the animation opening position), their willingness to adapt and find workarounds was impressive. This level of dedication ensures I'll choose their app for the live production site if the client approves the demo.

Highly recommend this app for its functionality and unparalleled customer support! If you're lucky, you might get Sonny to assist you!

Happybido
Italien
2 månader användning av appen
8 december 2024

Awesome app and has plenty of functionality on the free plan for new businesses getting started. Amazing, quick support from Audrey when I got stuck configuring a widget too.

Feliks Skincare
Australien
Ungefär en månad användning av appen
30 december 2024

Functions as advertised, easy to use UX, VERY quick and helpful customer support chat that goes straight to a real support team member.

icecreamsource
USA
Ungefär ett år användning av appen
19 januari 2025

customer service is the best. i was reached out by Hana and she helped a lot and she's very friendly

American Center Outlet
Libanon
3 månader användning av appen
27 januari 2025

Great so far, had an issue with reviews but Tracy helped me fix it

Alpine Products
USA
28 dagar användning av appen
4 januari 2025

I had the pleasure of working with Audrey from the Joy Loyalty Program support team today, and I couldn't be more impressed! She was incredibly helpful and prompt, even going the extra mile to log into our system to ensure all settings were configured correctly. Audrey's politeness and efficiency made the entire process smooth and stress-free. Thank you for such outstanding support!

Salty Days
Australien
8 dagar användning av appen
20 januari 2025

This is a great app! And the customer service is excellent. If you run into any problems, they're right there to help!

A Lady's Accessories Boutique
USA
22 dagar användning av appen
29 november 2024

This is such a versatile app with many features and easy customisation. Their support is amazing as well.

Myer Street Fashion
Australien
Mer än ett år användning av appen
7 december 2024

By far the most reliable and user-friendly rewards program on Shopify. Every time I've reached out for support they responded quickly and solved my issue. Jasmine quickly added a feature I was missing and was very helpful. Can't beat this app for the price.

DR. HOODOO®
USA
16 dagar användning av appen
2 februari 2025

Customer Service was great. Quick and responsive. Solved my issues and got me going in the right direction!

Be a Betty
USA
Ungefär en månad användning av appen