Recensioner (1 811)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
28 juli 2024

I've been using this app for a while now, and I must say it's exceptional. What truly sets this app apart is the excellent customer service. One of their support team “Audrey” is very responsive and genuinely helpful to addressing my issues. Overall, this app has exceeded my expectations in both performance and service. I highly recommend it!

hellomiracle
Australien
4 månader användning av appen
Joy Loyalty svarade 5 september 2024

Thank you so much for your fantastic review! We're thrilled to hear that the app has been exceptional for you and that Audrey provided you with outstanding support.

Your satisfaction with both the app’s performance and our customer service means a lot to us. We’re grateful for your recommendation and are here to assist you anytime you need.

Thanks again for your kind words!

6 november 2024

The customer service is amaizing. Hana helped me in everything I asked for, specially on the customization of the loyalty page.

Regarde le Ciel
Spanien
9 dagar användning av appen
4 november 2024

Thank you Hana for your help, it was perfect! Very quick and kind :)

Iron and Resin Europe
Frankrike
4 dagar användning av appen
4 november 2024

Hana and Raymond were so helpful today. I spoke to Hana at length as I'm new to the app and had various questions since this is my first time launching and rewards and loyalty program. I had over 10 questions and each were answered and explained so efficiently, meanwhile Raymond was working in the background to help customise my program. Thank you both very much for such a friendly service and helping me get my program up and running.

PLOUF
Storbritannien
En dag användning av appen
6 september 2024

Kevin's service is great, solved my problem, this plugin is very easy to use

LILY Official Store
Hongkong SAR
6 månader användning av appen
Joy Loyalty svarade 8 september 2024

Thank you for your feedback! We're delighted to hear that Kevin provided great service and was able to solve your problem. It's also fantastic that you find the plugin easy to use!

If you have any other questions or need assistance, don't hesitate to reach out. We're here to help!

Best regards,

15 augusti 2024

amazing customer and great app. Been using it for a while, very pleased

WbAC Ceiling Lights and Home Decor
Storbritannien
6 månader användning av appen
27 oktober 2024

As someone who is new to this app, I needed help with something and asked the support chat. Emily from Avada provided me with the answers I needed quickly with clarifications! . The app itself is very straightforward and it can be easily integrated to your store. So far, my experience with this app has been very good :)

Bead Lighting
Australien
Ungefär 5 timmar användning av appen
Joy Loyalty svarade 29 oktober 2024

Thank you so much for the fantastic review! 🌟 We're thrilled to hear that Emily was able to assist you quickly and provide the clarifications you needed. It's great to know that you find the app straightforward and easy to integrate into your store. We're here to support you every step of the way, so feel free to reach out anytime you need help. Thanks again, and we’re excited to see your store grow with Avada! 😊

Redigerat 27 augusti 2024

So happy I got the support I needed, thank you alot Liz for the best support. really easy app to setup and to get them extra sales. Keep it up :)

Cocodrip - Tårta & Baktillbehör
Sverige
5 dagar användning av appen
Joy Loyalty svarade 23 augusti 2024

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our support and found the app easy to set up. Helping you achieve those extra sales is what we're here for! If you ever need further assistance, don't hesitate to reach out. Keep up the amazing work, and thanks for choosing us! 💪

6 oktober 2024

Good customer support. Nice made Loyality program!

My Store
Finland
Ungefär en månad användning av appen
Joy Loyalty svarade 7 oktober 2024

Thank you for your kind words! We’re glad to hear that you’re happy with our customer support and that you’re enjoying our loyalty program. If you ever need further assistance, feel free to reach out—we’re here to help!

23 augusti 2024

Lydia was very helpful and made the process quick and easy.

QuiltBitz
Kanada
3 månader användning av appen
Joy Loyalty svarade 5 september 2024

Thank you for your kind words! We're thrilled to hear that Lydia was able to make the process quick and easy for you. If you need any further assistance or have additional questions, feel free to reach out.