Joy Rewards & Loyalty Program
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Je suis très satisfaite.
Très bonne réactivité dans la minute quand je leur ai demandé de m'aider. La dame a eu la gentillesse de terminer la configuration de l'application.
Je recommande. Très jolie application.
Audrey
This app is really good. Saved us lot of money with plenty of features. After customer service is top notch especially thanks to Hana for prompt help
Joy is one of the best loyalty program available. In fact, we've been using a few apps by Avada because of their easy-to-use app. Love the assistance by their customer service especially Hana, she guide me well with my enquiry
Joy helping center/supporter help me to clear all of my questions. They provide the information on the point. I appreciate that all of the problems were solved immediately.
On the other hand, Some features on the Loyalty page are still not available such as Comparing the Perks regarding the VIP tier.
Thank you for your feedback and for appreciating our support team’s assistance. We’re glad to hear that your questions were addressed and resolved promptly.
Regarding the features on the Loyalty page, specifically the ability to compare perks for VIP tiers, we understand this is an important aspect for you. We’re continuously working to improve our app and add new features. Your feedback helps us prioritize future updates.
If there’s anything else we can assist you with or if you have more suggestions, please let us know. We’re here to help and ensure you have the best experience possible.
I have been looking for a review application for some time and a lot of them charge outrageous prices. However, this application has a great free plan to get you started and as you scale up it won't cost you an arm and a leg either!
The app is completely customisable and easy to use with a great user-friendly backend for you to navigate through, useful help guides and for when you get stuck reach out to their fabulous support team who are always happy to help you!
I love it and my customers love that I can offer them loyalty points for shopping with me over my competitors.
Super, vraiment complet ! Il mérite largement son prix, c'est l'un des plus avantageux. De plus, Hana est toujours à mon écoute en cas de besoin, elle m'a vraiment beaucoup aidé !
Abby me ayudo mucho a configurar esta aplicación. Rápido y sencillo, te responden al momento cualquier duda.
Great customer service.
Amazing customer service! Hana fixed my problem within minutes and i didn't have to do anything. She did it all from her end. I currently only have the free version of Joy, but after the great customer service and definitely will sign up for the paid version. Thanks Hana for the process simple and fast.
The app has a lot of customization options, and their support has been very responsive. I recently spoke with Tiana, and got a couple bugs resolved, clarified some features of the VIP program, and requested an approval option for the referral program to prevent people from referring themselves and gaming the system.
Thank you for your kind words and feedback! We're thrilled to hear that you’ve found the customization options beneficial and that our support team, including Tiana, has been responsive and helpful.
We appreciate your suggestions regarding the VIP program features and the approval option for the referral program. We will pass your feedback along to our development team to explore potential enhancements to address these concerns.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to support you and ensure you have a great experience with our app.