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This app is amazing! Why? It supports most of the things I wanted, although not everything I had in mind. Why would I even rate it 5 stars? I'm looking at the service in general, not just the app. Whenever you have a question, the live support is there for you immediately to provide the best assistance they can. Liz is very cooperative and enjoyable to talk to. She is a valuable asset to the team. Good job, Avada!
Very helpful and responsive support team in helping me to enable features for the app. Fennic has been helpful in assisting me and answering my queries.
This app is great, and I'm loving it so far! When it comes to Hana's support, I must give the highest praise. Her assistance in this app has been outstanding! There are lots of options to consider when setting up a program like this, and I really appreciate the guidance and help I've received from her through the chat feature. Most recently, Hana has helped me and was able to answer each question promptly. She provided screenshots to help me navigate to the right screens for setting up the options I wanted. Her professionalism and patience made the whole experience incredibly smooth. Thank you, Hana!
Esther was a huge help with creating this program/app with me! I really enjoyed how quickly she responded and even offered help with tasks I didn't think about! Can't wait for my customers to start using this rewards program!
When i needed help removing the Joy branding, it was straightforward to do as Hana did it very fast while offering excellent customer service the entire time. 10/10!
Abby offered me excellent support and helped me resolve the issues I had to set up the app in my store, I really appreciate the customer service.
La verdad que esta aplicacion me ha dejado maravillada y mas con la ayuda del equipo de soporte principalmente a Emily muchas gracias ahora mi tienda es espectacular y incrementa ventas.......
Interfaces very well with my store so far! When I needed help via chat, Prakash was quick to get things taken care of.
Very great app, keeps my customers coming back and the customer service is great. I had an issue in verification and a kind gentleman named Prakash helped me solve the problem quickly and efficiently. high recommend this app.
¡La atención al cliente de Esther fue increíblemente rápida y efectiva! Resolvió mi problema de manera eficiente y con profesionalismo. ¡Recomendaría su servicio sin dudarlo!