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Doris really helpful in solving error issue while updating the referral program setting. Thank you for your help.
very helpful support team from Abby and Andrew
Thank you so much for your kind words! We're delighted to hear that Abby and Andrew provided you with helpful support. Our team is always here to assist you whenever you need it.
If you have any further questions or need assistance, feel free to reach out!
They team at Joy Rewards is such amazing people to work with. Every time I reach out to them for any query, they always came back with a resolution. A special shoutout to Hana and Nikita for great setup help. Will definitely recommend them. As their products are great too.
great app great customer service response time was great by Tracy and Toby from customer service, helping me to setting up the store, thank you so much :)
Joy helping center/supporter help me to clear all of my questions. They provide the information on the point. I appreciate that all of the problems were solved immediately.
On the other hand, Some features on the Loyalty page are still not available such as Comparing the Perks regarding the VIP tier.
Thank you for your feedback and for appreciating our support team’s assistance. We’re glad to hear that your questions were addressed and resolved promptly.
Regarding the features on the Loyalty page, specifically the ability to compare perks for VIP tiers, we understand this is an important aspect for you. We’re continuously working to improve our app and add new features. Your feedback helps us prioritize future updates.
If there’s anything else we can assist you with or if you have more suggestions, please let us know. We’re here to help and ensure you have the best experience possible.
This app has been great in so many ways and I like the way the support team has been helping me resolve the issues I found. I'll keep this app in my store definitely.
HANNA PROVIDED GREAT SUPPORT
Thank you for your kind words! We're pleased to hear that Hanna provided great support and made your experience a positive one.
If you need any further assistance, feel free to reach out. We’re always happy to help!
Tiana resolved my issue within minutes. Very great customer service received from her. Thank you!
It's a great app with a fantastic customer service.
Tiana was a wonderful help.
I recommend.
Thank you for your wonderful review! We’re thrilled to hear that you think our app is great and that Tiana was able to provide fantastic assistance. We truly appreciate your recommendation. If you need any further help, please don’t hesitate to reach out.
I am extremely impressed with the support staff at Joy Loyalty (Avada.) Audrey and Anivia were both exceptional in addressing my concerns and swiftly resolving my issues. Their professionalism, efficiency, and friendly demeanor made the entire experience seamless and stress-free. I couldn't have asked for better assistance. Highly recommend their support team!