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Provides incredibly enthusiastic support and is user-friendly and applicable
Thank you for the fantastic review! We’re so glad to hear that you found our support enthusiastic and that you’re enjoying the user-friendly and applicable features of our app. We always strive to make things as smooth as possible for our users!
If you ever need further assistance, don’t hesitate to reach out. We're here to help!
Thank you for change my points! Thank you Lydia and Raymond
Thank you for your feedback! We're glad to hear that Lydia and Raymond were able to assist you with your points change. 😊 If you need any further help, feel free to reach out!
very helpful support team from Abby and Andrew
Thank you so much for your kind words! We're delighted to hear that Abby and Andrew provided you with helpful support. Our team is always here to assist you whenever you need it.
If you have any further questions or need assistance, feel free to reach out!
Easy to use and live chat is always helpful, I spoke with Tiana and she was great!
Thank you for your kind words and for taking the time to leave a review!
We’re thrilled to hear that you found the app easy to use and that Tiana provided excellent support. I’ll be sure to pass on your compliments to her.
If you have any more questions or need further assistance, feel free to reach out. We’re here to help!
No complaints, works well. Hana was very helpful in assisting me with customization.
Amazing customer service! Hana fixed my problem within minutes and i didn't have to do anything. She did it all from her end. I currently only have the free version of Joy, but after the great customer service and definitely will sign up for the paid version. Thanks Hana for the process simple and fast.
This app has a lot of features, so it takes some time to go through everything. It's pretty easy to use though.
I couldn't figure out why my Klaviyo API key wasn't working, but Judy and the team were patient and helpfully shared a guide that shows how to create a private API key. (I was using my public key and didn't notice the link to the guide before because I was rushing, doh!)
Anyway, I'm using the free version for now. Some features are limited, but the subscription rates are pretty reasonable. I'll stick with the free until I grow my business more.
Thank you so much for your glowing review! We're thrilled to hear that Hana and William provided you with exceptional support and made a significant impact on resolving your issue.
Their dedication and patience are truly what we strive for, and it’s wonderful to know they made such a positive difference for you. We’ll be sure to pass on your kind words to them—they’ll be delighted to hear about your appreciation!
If you need any further assistance or have more questions, please don’t hesitate to reach out. Thank you again for your support and for sharing your experience!
Tiana was a great help in solving my concerns and helping me navigate the admin panel for Joy. Really quick replies and clear instructions!
Absolutely great app. everything i need and a lovely support from audrey and raymond! would even give 6 stars!!
Thank you so much for the fantastic review! We’re delighted to hear that you’re enjoying the app and that Audrey and Raymond provided you with such great support.
Your feedback truly motivates us to continue delivering the best possible service. If you ever need any further assistance or have more suggestions, please don’t hesitate to reach out.
Thanks again for your support!
A Huge Thank You to Hana and William of the Joy Loyalty Program!
From the get-go, they impressed me with their professionalism. They were attentive, understood my requests patiently, and most importantly, understood what I was trying to achieve.
Now, my situation wasn't exactly straightforward, and it took some time to untangle everything. But Hana and William? Not a single sign of frustration. They were the picture of calm and patience, asking all the right questions to get a clear understanding. They never rushed me, and that made all the difference.
In the end, their dedication paid off in a big way! They were able to solve my issue completely, and I walked away with exactly what I wanted. Talk about a win-win!
Hana and William, you are true assets to the Joy loyalty program. Keep up the fantastic work! You both deserve a raise (and maybe a spa day – you earned it!)
Thank you so much for your kind words and detailed feedback!
We’re delighted to hear that Hana and William made such a positive impact on your experience with the Joy Loyalty Program. Their dedication and professionalism truly make a difference, and it’s wonderful to know that they were able to address your needs effectively and patiently.
We’ll make sure to pass along your compliments to Hana and William. Your appreciation means a lot to us, and we’re thrilled that you’re satisfied with the outcome.
If you need any further assistance or have additional questions, please don’t hesitate to reach out. We're here to help!