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Just integrated JOY after a long search to find a loyalty reward app that did everything I wanted. Had a few little branding niggles, but jumped on the chat and the awesome Emily sorted me out right away. Super patient and helpful with all my requests. Lets hope the app is as good as their customer service! Time will tell.
Abby and Lydia were able to help us with our technical problem of getting our rewards program button to show up on our website within minutes!
Customer support is top notch talking about Lydia and Hanna, what a wonderful app. highly reccommend
A customer servis personal called Esther helped me very much. Thank you Esther:) As regard to the App, I will see how it is going to function.
really appreciate the help from Jasmine. so far the app has been running well. will do more test later.
Easy and a no brainer install! Needed to verify my account and customer service is so fast. Chatted with Abby, super friendly and quick!
The app auto created accounts for 40,000 users, then started backdating rewards to orders placed two years ago.
I reached out to support, its been 4 days no answer. Buyer beware.
Virkelig en god app, jeg varmt kan anbefale! Udover et fedt produkt, så er der 24/7 support, hvor jeg lige har fået den BEDSTE hjælp fra Lydia. Jeg fik svar med det samme, og hun hjalp mig med at løse et problem jeg havde med at få kunde point op i header. Kan varmt anbefale denne app!
I added this app to my store since I was looking for a good rewards app that is super use friendly and I found Joy. When I had questions I reached out to customer support and Marcus was very professional and he answered and cleared all my questions. I highly recommend this app. Thank you Marcus!
I have to say that my experience with Juliana has been top notch! Ver responsive, helpful and kind! A+ service and hope I can launch soon!