评论 (1,780)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年4月3日

I highly recommend this app! It's very user-friendly, and I particularly appreciate the excellent customer service provided by Emily. She is incredibly helpful and kind. Thank you!

COZMOA
美国
21天 人在使用应用
2024年2月28日

Initially, we loved this app. My customers were thrilled to have access to collecting points and redeeming them with coupons. After only a short period of time, my app stopped working completely. Customers no longer were collecting points and we could not target the cause. I contacted customer support via email- because there is no quick and easy access to support- and began the process to try to correct the issue. I start the process of correction and then am ghosted by all members. In which I then have to begin the process all over. I am paying for this service and unable to use it. My screen is completely blank so I cannot even cancel my subscription. I am extremely frustrated with this company and will never recommend. Over a month of trying to resolve and/or cancel this issue and no one has offered to complete the task of helping me, or even cancelling the subscription.
Do not get this app. They’re junk.

Good Grief Refillery
美国
6个月 人在使用应用
2024年2月20日

Apps easy to use and does everything we needed, the support from Audrey and all other staff has been very helpful and timely!

Millon Wines
澳大利亚
7个月 人在使用应用
2024年10月16日

Merci Hana pour votre aide.

Amour de Chanvre
法国
大约22小时 人在使用应用
Joy Loyalty已回复 2024年10月17日

Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que Hana vous a aidé. Si vous avez d'autres questions ou avez besoin d'assistance supplémentaire, n'hésitez pas à nous contacter. Bonne journée !

2023年12月4日

Jasmine was awesome- fixed my problem in literally less than a minute- i didn't have to do anything!

Vesta
美国
1年多 人在使用应用
2024年3月27日

Great experience when needing to get help. The tech team Tiana and Anivia solved my problem and were quick and easy to deal with.

Refill Nation
新西兰
6个月 人在使用应用
2023年12月10日

Hana,
I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the exceptional support you provided through Joy Loyalty App's customer service on Shopify app store.

Your professionalism, prompt responses, and willingness to go above and beyond to address my inquiries have truly made a positive impact on my experience with Joy Loyalty. Your expertise and dedication to resolving issues have not gone unnoticed, and I am truly grateful for the level of service you consistently deliver.

I feel fortunate to have interacted with you. Your commitment to ensuring customer satisfaction reflects positively on both Joy Loyalty App and Shopify.

Thank you once again, Hana from Avada Team, for your outstanding support. I appreciate your hard work and commendable customer service skills. I look forward to continued positive experiences with Joy Loyalty.

Wishing you continued success in all your endeavors.

Best regards,

EP

Self Tissus
法国
4个月 人在使用应用
2024年2月6日

I like this app. Very easy for work after Lydia from customr support helped me. She explained everything to me carefully and in detail. Whit pleasure, now I will use the new app in my store. Thank you so much, Lydia

EdelFaiZ
英国
7个月 人在使用应用
2024年2月6日

I just downloaded the app today and I am loving it already. It was very simple to set up and I love the customization options. I had a little bit of a hiccup and Pamela was able to quickly help me resolve my issue.

The Lotus Label
美国
2个月 人在使用应用
2024年2月1日

Easy to setup, works great and integrate perfectly with little effort to our store. Big thank you to Hana for helping me with the setup, she was very friendly and eager to help. I would recommend this app without hesitation!

NORTHWOOD CO.
加拿大
4个月 人在使用应用