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Audrey was very helpful and very kind. From Is this a robot to a sincere human was nice. So far the app is amazing and cant wait to see what it brings in store.
The customer service is very soon and useful, and the free plan is very enough for the small business
This app is best for my store to bring customer easily with small easy steps. And Liz is the best in customer care helps me where my app can do best perform. Liz ⭐⭐⭐⭐⭐ Awesome Service.
I am delighted to express my absolute satisfaction with the Joy: Loyalty & Rewards Program, an outstanding platform that truly elevates the customer experience. From seamless navigation to a plethora of rewarding features, Joy has exceeded my expectations.
I would like to extend a special note of appreciation to Hana, whose assistance has been invaluable. Hana's expertise, patience, and dedication in guiding me through the program showcased the epitome of customer service. It's rare to find such a combination of professionalism and genuine care.
The Joy: Loyalty & Rewards Program, coupled with Hana's exemplary assistance, has not only added joy to my overall shopping experience but has also fostered a sense of loyalty to the brand. Kudos to the entire team for creating a program that truly lives up to its name.
Thank you, Hana, for your commitment to excellence. I wholeheartedly recommend Joy to anyone seeking a top-tier loyalty and rewards program.
Sincerely,
Ingar
Agent
It's easy to use, I get great support from the technicians. Abby helps me get a lot of work done.
Very useful rewards program. It's the most complete so far after comparing tons of plugins here on Shopify. Support is top-notch. They resolve all my issues within a day. And special thanks to Liz for quickly helping me on any of my questions, fast!
Very reactive support, Thanks to Liz who helped me a lot
Hana was absolutely amazing. Responsive and on top of it quickly. She helped with all the questions she could answer and quickly referred any dev issues to the dev team for expedition. Great app with a very responsive team.
Great service and response time. Has a page with with instructions for any issue you may have.
I had as support Lydia. She has been absolutely amazing helping me out through all my issues. Support on this app is great and quick!