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Your team has been very helpful with getting the Joy program up and running. Thank you to everyone who helped us work through our issues.
Thank you for your feedback! We're so glad our team could assist in getting the Joy program up and running smoothly for you. If you need anything else, don't hesitate to reach out. We're always here to help! 😊
Good service, very fast answers. Tiana does a great job!!!
Thank you for your kind words! We're thrilled to hear that you had a great experience and that Tiana provided fast and excellent service. We’ll make sure to pass along your appreciation to her.
If you need anything else, feel free to reach out. We're always happy to help!
Parkash fixed something for me today! He was great to work with. Thank you again!
L'application est vraiment complète pour proposer un plan de fidélité à nos clients. Aussi, le support est vraiment compétent, c'est un plus. Je pense à Lydia et Toby qui ont été vraiment rapides à chacune de mes questions. Vraiment top !
Audrey helped me out with getting our rewards program set up very promptly
I have yet to utilize this app to it's full capabilities but the support upon setup was completely handled for me by Hana. She did a great job walking me through the process and performing most of the setup tasks herself.
This app has a lot of clever features that I am excited to add to our new site.
Thank you for your kind words! We're glad to hear that Hana provided excellent support during your setup process. It's great that you're excited about the app's features, and we can't wait to see how you utilize them on your new site. If you have any questions or need assistance as you explore the app further, don't hesitate to reach out. Happy exploring!
I'm still in the setup process but so far so good! I ran into an issue with getting a widget to display and reached out via chat to support. Hana was able to help resolve the issue within minutes!
Hi Houser Shoes,
Thank you for your feedback! I'm thrilled to hear Hana was able to quickly resolve your widget display issue. Getting those technical details right during setup is so important, and we're glad our support team could help you through it. We're excited to see your loyalty program take shape as you continue setting up Joy for your shoe business!
Warm regards,
The Joy Loyalty Team
The support team responds quickly to any issues, which is very reassuring. I highly recommend this app. Thanks, Mia san!
Thank you so much for your kind words! We're thrilled to hear that Mia and the support team were able to assist you promptly. Your recommendation means a lot to us, and we're here whenever you need further support! 😊
A great assistant! Provided us with very convenient services and experiences. We are infinitely grateful!
Amazing customer service from Audrey! She took the time to explain everything clearly and answered all my questions. I really appreciated how patient and helpful she was. It made the whole experience so much better!