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Hana” is a great support.
They responded quickly to various problems and solved all of them.
Thank you for your kind words! We're delighted to hear that Hana provided great support and resolved your issues quickly.
If you need any further assistance or have additional questions, feel free to reach out. We’re here to help!
We recently integrated the Joy Loyalty app into our Shopify store and couldn't be happier with the results. The app is incredibly user-friendly and packed with features that allow us to build a strong, rewarding relationship with our customers.
From setting up point-based rewards to creating custom loyalty programs, Joy Loyalty has been a game-changer for our business. Our customers love earning and redeeming points, which has significantly increased their engagement and repeat purchases.
What truly sets this app apart is the exceptional support. Anytime we've had questions or needed assistance, William and Lydia were awesome in assisting us. They were responsive, knowledgeable, and genuinely helpful, going above and beyond to ensure that everything runs smoothly and that we're getting the most out of the app.
If you're looking for a reliable and feature-rich loyalty program for your Shopify store, I highly recommend Joy Loyalty. It not only enhances customer retention but also offers top-notch support whenever you need it.
Thank you for change my points! Thank you Lydia and Raymond
Thank you for your feedback! We're glad to hear that Lydia and Raymond were able to assist you with your points change. 😊 If you need any further help, feel free to reach out!
Great app and support. Thank you!
This truly is a fantastic program, and I need every feature it offers. The most important thing is, the customer service is really amazing, especially Kevin, who patiently solved my problems and helped me greatly. Even the most complex issues were addressed. I highly recommend this program!
Very nice, high cost performance, good service
Thank you so much for your kind words! We're thrilled to hear that you found our product to be of great value and that you had a positive experience with our service. Your feedback means a lot to us, and we look forward to serving you again in the future!
The app has a lot of customization options, and their support has been very responsive. I recently spoke with Tiana, and got a couple bugs resolved, clarified some features of the VIP program, and requested an approval option for the referral program to prevent people from referring themselves and gaming the system.
Thank you for your kind words and feedback! We're thrilled to hear that you’ve found the customization options beneficial and that our support team, including Tiana, has been responsive and helpful.
We appreciate your suggestions regarding the VIP program features and the approval option for the referral program. We will pass your feedback along to our development team to explore potential enhancements to address these concerns.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to support you and ensure you have a great experience with our app.
very extensive features & amazing support
A Huge Thank You to Hana and William of the Joy Loyalty Program!
From the get-go, they impressed me with their professionalism. They were attentive, understood my requests patiently, and most importantly, understood what I was trying to achieve.
Now, my situation wasn't exactly straightforward, and it took some time to untangle everything. But Hana and William? Not a single sign of frustration. They were the picture of calm and patience, asking all the right questions to get a clear understanding. They never rushed me, and that made all the difference.
In the end, their dedication paid off in a big way! They were able to solve my issue completely, and I walked away with exactly what I wanted. Talk about a win-win!
Hana and William, you are true assets to the Joy loyalty program. Keep up the fantastic work! You both deserve a raise (and maybe a spa day – you earned it!)
Thank you so much for your kind words and detailed feedback!
We’re delighted to hear that Hana and William made such a positive impact on your experience with the Joy Loyalty Program. Their dedication and professionalism truly make a difference, and it’s wonderful to know that they were able to address your needs effectively and patiently.
We’ll make sure to pass along your compliments to Hana and William. Your appreciation means a lot to us, and we’re thrilled that you’re satisfied with the outcome.
If you need any further assistance or have additional questions, please don’t hesitate to reach out. We're here to help!
I got instant help from Hana in setting up the embedded pages for referral program. This App has proper support have been using it for more than 6 + months