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I've been using this app for a while now, and I must say it's exceptional. What truly sets this app apart is the excellent customer service. One of their support team “Audrey” is very responsive and genuinely helpful to addressing my issues. Overall, this app has exceeded my expectations in both performance and service. I highly recommend it!
Thank you so much for your fantastic review! We're thrilled to hear that the app has been exceptional for you and that Audrey provided you with outstanding support.
Your satisfaction with both the app’s performance and our customer service means a lot to us. We’re grateful for your recommendation and are here to assist you anytime you need.
Thanks again for your kind words!
It was a very good experience, I connected with Tiana from the support team, and my issues were resolved in a few minutes.
Would like to thank Sonny for the fast, efficient and friendly service. Not only did Sonny help me with my issue, he was also helpful and tactful.
Thank you for your help again, Sonny.
Thank you so much for sharing your experience! We’re delighted to hear that Sonny was able to provide fast, friendly, and tactful support to help you with your issue. We'll be sure to pass on your kind words to him. If there's anything more we can assist you with, please feel free to reach out. Thanks again for choosing us! 😊
Audrey was super helpful with getting the loyalty program setup and launched in a matter of minutes! Thank you :)
Thank you for your wonderful feedback! We're glad to hear that Audrey was able to assist you in setting up and launching your loyalty program so quickly. If you need any further help or have more questions, don’t hesitate to reach out. We're here to support you! :)
Excellent & quick service from Tiana!
Thank you for your kind review! We're thrilled to hear that Tiana provided you with excellent and quick service. If you need any further assistance, feel free to reach out—our team is always here to help!
Joy is helping building loyalty for our brand. I'm currently using the free version, and still it's super complete and customizable. I contacted the customer service twice, and both times they were super friendly and helpful! I 100% recommend this app, and look further to try the full version.
Thank you so much for your kind words! We're thrilled that Joy is helping build loyalty for your brand, and it's great to hear you're enjoying the free version. We're always here to support you, and we can't wait for you to explore the full version when you're ready. Your recommendation means a lot to us! 😊
Customer assistance was very helpful, they immediately solved all of our requests without hesitations. Special thanks to Hana!
Thank you for your positive feedback! We're thrilled to hear that Hana was able to assist you effectively and resolve your requests promptly.
If you need any more help or have any further questions, don’t hesitate to reach out. We’re always here to support you!
Joy was pretty easy to set up. I did need some help getting the points total to show on the header and in the customer account, so Jade quickly helped me do that. She patiently answered my questions and ensured the loyalty program was set up exactly the way I wanted. I'm excited to continue using Joy.
Thank you so much for your feedback! I'm thrilled to hear that setting up Joy was straightforward for you and that Jade was able to assist with getting the points total displayed correctly. It's great to know that she answered your questions patiently and helped set up the loyalty program to your liking.
We’re excited for you to continue using Joy and look forward to supporting you further as you grow your program. If you have any more questions or need additional assistance, don’t hesitate to reach out.
Truly professional and friendly support.
I was lucky enough to be assisted by Audrey, who was truly professional.
Thank you for sharing your feedback! We're thrilled to hear that you had such a positive experience with Audrey. Her professionalism and friendly support truly make a difference, and we're glad she was able to assist you.
If you need any further help, feel free to reach out at any time. We're here to support you!
Good service, very fast answers. Tiana does a great job!!!
Thank you for your kind words! We're thrilled to hear that you had a great experience and that Tiana provided fast and excellent service. We’ll make sure to pass along your appreciation to her.
If you need anything else, feel free to reach out. We're always happy to help!