评论 (1,791)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年7月28日

I've been using this app for a while now, and I must say it's exceptional. What truly sets this app apart is the excellent customer service. One of their support team “Audrey” is very responsive and genuinely helpful to addressing my issues. Overall, this app has exceeded my expectations in both performance and service. I highly recommend it!

hellomiracle
澳大利亚
4个月 人在使用应用
Joy Loyalty已回复 2024年9月5日

Thank you so much for your fantastic review! We're thrilled to hear that the app has been exceptional for you and that Audrey provided you with outstanding support.

Your satisfaction with both the app’s performance and our customer service means a lot to us. We’re grateful for your recommendation and are here to assist you anytime you need.

Thanks again for your kind words!

2024年8月21日

It was a very good experience, I connected with Tiana from the support team, and my issues were resolved in a few minutes.

Auli Lifestyle
印度
4个月 人在使用应用
2024年10月28日

Would like to thank Sonny for the fast, efficient and friendly service. Not only did Sonny help me with my issue, he was also helpful and tactful.

Thank you for your help again, Sonny.

After6ix
新加坡
3天 人在使用应用
Joy Loyalty已回复 2024年10月29日

Thank you so much for sharing your experience! We’re delighted to hear that Sonny was able to provide fast, friendly, and tactful support to help you with your issue. We'll be sure to pass on your kind words to him. If there's anything more we can assist you with, please feel free to reach out. Thanks again for choosing us! 😊

2024年10月8日

Audrey was super helpful with getting the loyalty program setup and launched in a matter of minutes! Thank you :)

Bubbles & Balms
加拿大
20天 人在使用应用
Joy Loyalty已回复 2024年10月17日

Thank you for your wonderful feedback! We're glad to hear that Audrey was able to assist you in setting up and launching your loyalty program so quickly. If you need any further help or have more questions, don’t hesitate to reach out. We're here to support you! :)

2024年9月13日

Excellent & quick service from Tiana!

Sincerely Valentine
比利时
1年多 人在使用应用
Joy Loyalty已回复 2024年9月18日

Thank you for your kind review! We're thrilled to hear that Tiana provided you with excellent and quick service. If you need any further assistance, feel free to reach out—our team is always here to help!

2024年8月29日

Joy is helping building loyalty for our brand. I'm currently using the free version, and still it's super complete and customizable. I contacted the customer service twice, and both times they were super friendly and helpful! I 100% recommend this app, and look further to try the full version.

Merkaba
意大利
15天 人在使用应用
Joy Loyalty已回复 2024年9月4日

Thank you so much for your kind words! We're thrilled that Joy is helping build loyalty for your brand, and it's great to hear you're enjoying the free version. We're always here to support you, and we can't wait for you to explore the full version when you're ready. Your recommendation means a lot to us! 😊

2024年8月22日

Customer assistance was very helpful, they immediately solved all of our requests without hesitations. Special thanks to Hana!

Natulim IT
西班牙
7个月 人在使用应用
Joy Loyalty已回复 2024年9月5日

Thank you for your positive feedback! We're thrilled to hear that Hana was able to assist you effectively and resolve your requests promptly.

If you need any more help or have any further questions, don’t hesitate to reach out. We’re always here to support you!

2024年8月23日

Joy was pretty easy to set up. I did need some help getting the points total to show on the header and in the customer account, so Jade quickly helped me do that. She patiently answered my questions and ensured the loyalty program was set up exactly the way I wanted. I'm excited to continue using Joy.

Minted Prints
美国
5天 人在使用应用
Joy Loyalty已回复 2024年9月5日

Thank you so much for your feedback! I'm thrilled to hear that setting up Joy was straightforward for you and that Jade was able to assist with getting the points total displayed correctly. It's great to know that she answered your questions patiently and helped set up the loyalty program to your liking.

We’re excited for you to continue using Joy and look forward to supporting you further as you grow your program. If you have any more questions or need additional assistance, don’t hesitate to reach out.

2024年9月6日

Truly professional and friendly support.
I was lucky enough to be assisted by Audrey, who was truly professional.

Glint_Tester
意大利
大约2个月 人在使用应用
Joy Loyalty已回复 2024年9月8日

Thank you for sharing your feedback! We're thrilled to hear that you had such a positive experience with Audrey. Her professionalism and friendly support truly make a difference, and we're glad she was able to assist you.

If you need any further help, feel free to reach out at any time. We're here to support you!

2024年9月28日

Good service, very fast answers. Tiana does a great job!!!

QSP KNIFE
中国
大约1个月 人在使用应用
Joy Loyalty已回复 2024年10月1日

Thank you for your kind words! We're thrilled to hear that you had a great experience and that Tiana provided fast and excellent service. We’ll make sure to pass along your appreciation to her.

If you need anything else, feel free to reach out. We're always happy to help!