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amazing customer and great app. Been using it for a while, very pleased
Kevin's service is great, solved my problem, this plugin is very easy to use
Thank you for your feedback! We're delighted to hear that Kevin provided great service and was able to solve your problem. It's also fantastic that you find the plugin easy to use!
If you have any other questions or need assistance, don't hesitate to reach out. We're here to help!
Best regards,
I haven't used it for an extended period of time yet so I can't comment on whether this is entirely useful for my business but the app seems easy to use so far and customer service is good! Hopefully this works!
Special shout out to Alyssa, William & Damian for your help!
The customer service is amaizing. Hana helped me in everything I asked for, specially on the customization of the loyalty page.
So happy I got the support I needed, thank you alot Liz for the best support. really easy app to setup and to get them extra sales. Keep it up :)
Thank you so much for your kind words! 😊 We're thrilled to hear that you had a great experience with our support and found the app easy to set up. Helping you achieve those extra sales is what we're here for! If you ever need further assistance, don't hesitate to reach out. Keep up the amazing work, and thanks for choosing us! 💪
Thank you Hana for your help, it was perfect! Very quick and kind :)
Hana and Raymond were so helpful today. I spoke to Hana at length as I'm new to the app and had various questions since this is my first time launching and rewards and loyalty program. I had over 10 questions and each were answered and explained so efficiently, meanwhile Raymond was working in the background to help customise my program. Thank you both very much for such a friendly service and helping me get my program up and running.
Great support by Tiana. Received all the information I needed quickly in order to install and setup the app.
Thank you for your positive feedback! We’re delighted to hear that Tiana provided you with great support and that you received all the information you needed for installing and setting up the app.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
Lydia was very helpful and made the process quick and easy.
Thank you for your kind words! We're thrilled to hear that Lydia was able to make the process quick and easy for you. If you need any further assistance or have additional questions, feel free to reach out.
I had some difficulty at first getting things set up and working properly, but the team at Avada contacted me and helped me get it done right. I am just starting to test the app and all it's functions now, but hope it runs smoothly from here and helps build my customer base. Thank you
Dear Rising Moon Minerals' Store Owner,
Thank you for your feedback and for giving us the opportunity to assist you! We're thrilled to hear that our team could help you get everything set up properly.
We understand that initial setups can sometimes be challenging, but we're always here to ensure you have a smooth experience. We hope the app meets your expectations and helps you successfully build your customer base.
If you have any further questions or need additional support as you continue to test the app, please don't hesitate to reach out. We're here to help every step of the way!
Thank you once again for your patience and for choosing Joy.
Best regards,
Joy Support Team