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As someone who is new to this app, I needed help with something and asked the support chat. Emily from Avada provided me with the answers I needed quickly with clarifications! . The app itself is very straightforward and it can be easily integrated to your store. So far, my experience with this app has been very good :)
Thank you so much for the fantastic review! 🌟 We're thrilled to hear that Emily was able to assist you quickly and provide the clarifications you needed. It's great to know that you find the app straightforward and easy to integrate into your store. We're here to support you every step of the way, so feel free to reach out anytime you need help. Thanks again, and we’re excited to see your store grow with Avada! 😊
Your team has been very helpful with getting the Joy program up and running. Thank you to everyone who helped us work through our issues.
Thank you for your feedback! We're so glad our team could assist in getting the Joy program up and running smoothly for you. If you need anything else, don't hesitate to reach out. We're always here to help! 😊
William did a great job fixing an error that was giving me trouble. Their customer support is very quick. Moving from a different reward app was easy.
Thank you for your positive feedback! We're glad to hear that William was able to resolve the error and that you found our customer support to be quick and efficient. It’s great to know that the transition from your previous rewards app was smooth. If you need any more assistance or have further questions, we're here to help!
Tiana was quick and very knowledgable. I cannot thank her enough for her help in assisting me with my issue tonight.
Great service from Hana that helped to resolve my issues so promptly! I'm glad to have chosen Joy as our rewards program!
Thank you so much for your kind words! We’re delighted to hear that Hana was able to resolve your issues quickly. We're equally glad that you chose Joy as your rewards program, and we're here to ensure you have a great experience. If you ever need further assistance, feel free to reach out!
HANNA WAS VERY HELPFUL IN SETTING UP OUR REWARD PROGRAM
Thank you so much for your kind words! We're thrilled to hear that Hanna was helpful in setting up your reward program. Our team is dedicated to providing the best support possible, and it's great to know that we could assist you effectively.
If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to help!
The support team responds quickly to any issues, which is very reassuring. I highly recommend this app. Thanks, Mia san!
Thank you so much for your kind words! We're thrilled to hear that Mia and the support team were able to assist you promptly. Your recommendation means a lot to us, and we're here whenever you need further support! 😊
Audrey and Anivia where patient and kind with me and answered all of my questions. They even helped me by making the adjusts to my website themselves. I was better able to understand the functionality of the app and how to better use it to meet my purposes. Thank you both! I appreciate your help.
Thank you for your wonderful feedback! We’re delighted to hear that Audrey and Anivia provided you with such supportive and helpful service. It’s great to know that their patience and adjustments helped you better understand the app and meet your needs.
We truly appreciate your kind words and are here to assist with anything else you may need. If you have any further questions or require additional support, please don’t hesitate to reach out.
Thank you for choosing our app!
I recommend the application which is nothing short of exceptional, the customer support is super professional. I thank Mia, Tony and Linda who helped me solve some problems with the site, thanks again.
Thanks to Audrey for all her help. Made it all very easy to navigate.
Thank you for your feedback! We're glad to hear that Audrey was able to make everything easy to navigate for you. If you need any more assistance, don't hesitate to reach out. We're always here to help! 😊