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The customer service provided is excellent, as it is fast and experienced.
Audrey and Anivia where patient and kind with me and answered all of my questions. They even helped me by making the adjusts to my website themselves. I was better able to understand the functionality of the app and how to better use it to meet my purposes. Thank you both! I appreciate your help.
Thank you for your wonderful feedback! We’re delighted to hear that Audrey and Anivia provided you with such supportive and helpful service. It’s great to know that their patience and adjustments helped you better understand the app and meet your needs.
We truly appreciate your kind words and are here to assist with anything else you may need. If you have any further questions or require additional support, please don’t hesitate to reach out.
Thank you for choosing our app!
Absolutely fantastic experience with Hana from the support team! From the moment I reached out, she was incredibly attentive and knowledgeable. Hana took the time to understand my concerns and provided clear, effective solutions. Her friendly demeanor made the entire process stress-free. It’s rare to find such dedicated support staff. I truly appreciate her help and would highly recommend her to anyone in need of assistance. Five stars well deserved!
Thank you so much for the glowing review! We’re thrilled to hear that you had such a fantastic experience with Hana. It’s wonderful to know she was attentive, knowledgeable, and made the process stress-free for you. We’re incredibly proud of our support team, and we’re so happy to hear that Hana provided the five-star service you deserve. If you ever need anything else, we’re here to help!
It's great, provides many options, thanks to Hana for helping me setup easily.
Thank you for the positive feedback! We're glad you're finding the app useful and that Hana was able to assist you with the setup. If you need any further help or have more questions, feel free to reach out. We're always here to support you!
Very nice, high cost performance, good service
Thank you so much for your kind words! We're thrilled to hear that you found our product to be of great value and that you had a positive experience with our service. Your feedback means a lot to us, and we look forward to serving you again in the future!
Joy is one of the best loyalty program available. In fact, we've been using a few apps by Avada because of their easy-to-use app. Love the assistance by their customer service especially Hana, she guide me well with my enquiry
Great features. Prompt response, friendly and knowledgeable support. Special thanks to Hana.
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the features and that our support team, especially Hana, could assist you promptly and effectively. We’re here anytime you need further help—thanks for being part of our community!
Provides incredibly enthusiastic support and is user-friendly and applicable
Thank you for the fantastic review! We’re so glad to hear that you found our support enthusiastic and that you’re enjoying the user-friendly and applicable features of our app. We always strive to make things as smooth as possible for our users!
If you ever need further assistance, don’t hesitate to reach out. We're here to help!
Thank you for change my points! Thank you Lydia and Raymond
Thank you for your feedback! We're glad to hear that Lydia and Raymond were able to assist you with your points change. 😊 If you need any further help, feel free to reach out!
A little frustrating that the app is still very much in development. I ran into a lot of bugs which took awhile to work around (still working on several, actually...but we've only been setting up the app for a short time now). Kinda half-baked from a coding/development perspective. That being said, the team behind this app are very responsive and helpful. If you have the time and patience to walk through everything, you can get a pretty good thing going.