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The customer service, especially from Lydia, is exceptional. She was very friendly and helpful. It's a really good app!
Great app and a fab initial experience with support straight after downloading the app. Esther was very helpful!
Sunny is excellent helper. Fixed some issues we experienced today. great app to give customers the next level in your brand
10/10
Just installed this app to provide a rewards program for my customers. I don't know how well it works yet, but customer service has been excellent in helping with any questions I've had. Jasmine was super helpful!
This was my first time using this app. And Sunny was very helpful. Makes me want to stick around. Because i know they'll respond in a timely fashion! Thanks for all the help. Some issues but overall very good.
Hana was amazingly helpful!! I had a ton of questions and she was very knowledgeable and patient in helping me. Thanks so much Hana!
This app has got all the feature you can imagine and lots are still developing. What I like to mention is the support team has done a amazing job and constantly updating and providing assistance, although the time difference yet they manage to get back with an answer in 24h. Love what you guys are doing, keep up the good work!~~~
We've just began to set up our webshop so app hasn't been used in action yet, but it was quite easy to customize. We had some issue and asked help from customer support, and we get the solution very fast, within a few minutes! It was to nice that they helped immediately!
So far, this app has been a seamless and simple experience! Especially compared to the other apps we have been trying (for months!). Works well with our POS app and the information auto-populated. And, a simple CSV upload for customer data. We are very happy to have found the Joy: Rewards app!
Needed some help with the app and Emily was a big help! Very nice, quick and patient. Highly recommend her