Joy: Rewards & Loyalty Program

Audrey

This is a great app with many features that make operating a rewards program pretty simple. Support is very fast and helpful. The only things I would want to see added are the ability to reward points for customers posting received purchases on their social media with a hashtag, more options for setting the earn period, currently it's life time or 6 months, I'd want more options such as at least 12 months, and more options for referral such as option to award points instead of just store credit or discount coupon and that would make it 5 stars for me. Otherwise, everything works well and seamless, the pricing is right where it should be, the other apps charge way too much, so this app is great.

Jasmine helped with the installation of app she was prompt and well versed with the app helped in all possible ways

So far so good. Some minor layout issues but Hanna is more than helpful

Hana assisted me changing the currency of my rewards program in less than 2 minutes. She was super friendly and quick to respond :)

Fast response when I had a question. So far I like the app. Still have some learning to do, but I think it will be perfect for my business needs!!

I wanted to share my appreciation for the amazing support I received from Lydia and Tony. They were incredibly helpful and went above and beyond to resolve my issue. Their exceptional service made a big difference, and I'm very satisfied with their assistance. Lydia and Tony are a credit to your team, and I'm grateful for their excellent support

I recently started using the Joy app to use it as a customer loyalty program. The free version already offers many options. It's all pretty easy to set up in the dashboard. Customer service is readily available and helpful. Especially Lydia has helped me with initial small problems.

the support is great! really quick and nice.
the design is pretty limited but very approchable.
thanks

A little confusing to set up, but customer service got us up and running.