Joy: Rewards & Loyalty Program

I have just started using the app and was running into some user errors. Abby from customer service took care of everything I needed in such a fast fashion. So far I really enjoy the app and it seems to work well with my store. Definitely recommend if your just starting out or have been doing this for a while.

Easy-to-use loyalty program app, fully customizable, intuitive programming and the best customer service! Juliana understood my issue well and solved it in no time.
The only reason I would't give this app a 5 star review is because of the fact that attrobuted points will not be deducted after a return in store, so it needs a follow-up.

Application facile à paramétrer. Le support est excellent et très réactif. La 5ème étoiles est manquante parce que l’intégration du nombre de points sur le menu de navigation ou bien sur la page compte client n’est pas trés esthétique.

I'm about to start using the Rewards program and I have got nice support from Hana, she is a great person.

Duidelijke en handige app, makkelijk te stylen naar je eigens shop en goede helpdesk. Thanks again Candace.

A little confusing to set up, but customer service got us up and running.

I just downloaded the app so i still have much more to test and discover but I have been trying to find a loyalty program app that was easy to translate and thanks to the help of Hana things were quite straightforward!

I wanted to share my appreciation for the amazing support I received from Lydia and Tony. They were incredibly helpful and went above and beyond to resolve my issue. Their exceptional service made a big difference, and I'm very satisfied with their assistance. Lydia and Tony are a credit to your team, and I'm grateful for their excellent support

This is a great app with many features that make operating a rewards program pretty simple. Support is very fast and helpful. The only things I would want to see added are the ability to reward points for customers posting received purchases on their social media with a hashtag, more options for setting the earn period, currently it's life time or 6 months, I'd want more options such as at least 12 months, and more options for referral such as option to award points instead of just store credit or discount coupon and that would make it 5 stars for me. Otherwise, everything works well and seamless, the pricing is right where it should be, the other apps charge way too much, so this app is great.

Esther a résolue mon problème très rapidement et a été très cordial.
merci beaucoup a Esther de m'avoir aide a résoudre mon problème informatique.