評論 (1,977)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年12月1日

I recently used the Joy app while building a demo store for a potential client, and I must say, their support team went above and beyond to help me achieve the perfect configuration. A special shout-out to Sonny, who was incredibly attentive and efficient throughout the process.

I wanted to make some customizations, like replacing the floating widget button with a header icon, and they handled it brilliantly. Despite a few challenges, Sonny and the team were patient, provided timely updates, and delivered an amazing solution. They even customized the icon’s behavior and placement to meet my needs.

Although some limitations exist (like the animation opening position), their willingness to adapt and find workarounds was impressive. This level of dedication ensures I'll choose their app for the live production site if the client approves the demo.

Highly recommend this app for its functionality and unparalleled customer support! If you're lucky, you might get Sonny to assist you!

Happybido
義大利
使用應用程式 2個月
2024年12月8日

Awesome app and has plenty of functionality on the free plan for new businesses getting started. Amazing, quick support from Audrey when I got stuck configuring a widget too.

Feliks Skincare
澳洲
使用應用程式 大約1個月
2024年12月30日

Functions as advertised, easy to use UX, VERY quick and helpful customer support chat that goes straight to a real support team member.

icecreamsource
美國
使用應用程式 大約1年
2025年1月19日

customer service is the best. i was reached out by Hana and she helped a lot and she's very friendly

American Center Outlet
黎巴嫩
使用應用程式 3個月
2025年1月27日

Great so far, had an issue with reviews but Tracy helped me fix it

Alpine Products
美國
使用應用程式 28天
2025年1月4日

I had the pleasure of working with Audrey from the Joy Loyalty Program support team today, and I couldn't be more impressed! She was incredibly helpful and prompt, even going the extra mile to log into our system to ensure all settings were configured correctly. Audrey's politeness and efficiency made the entire process smooth and stress-free. Thank you for such outstanding support!

Salty Days
澳洲
使用應用程式 8天
2025年1月20日

This is a great app! And the customer service is excellent. If you run into any problems, they're right there to help!

A Lady's Accessories Boutique
美國
使用應用程式 22天
2024年11月29日

This is such a versatile app with many features and easy customisation. Their support is amazing as well.

Myer Street Fashion
澳洲
使用應用程式 1年多
2024年12月7日

By far the most reliable and user-friendly rewards program on Shopify. Every time I've reached out for support they responded quickly and solved my issue. Jasmine quickly added a feature I was missing and was very helpful. Can't beat this app for the price.

DR. HOODOO®
美國
使用應用程式 16天
2025年2月2日

Customer Service was great. Quick and responsive. Solved my issues and got me going in the right direction!

Be a Betty
美國
使用應用程式 大約1個月