評論 (1,982)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年12月5日

Joy is an awesome program. Sonny helped me when I had questions and concerns.

Hello Beautiful Boutique
美國
使用應用程式 1年多
2025年1月9日

Great app, helpful team, I recommend it.

rekaschoice
匈牙利
使用應用程式 1年多
2024年12月2日

Justy moved from another loyalty scheme. So far so good. Just working my way through integration and at the moment everything is looking great. Super helpful and responsive customer service. Hana has been great in helping me implement some of the more technical aspects. Everything was set up and working in minutes

Barefoot Junkie
英國
使用應用程式 3天
2024年12月16日

Really simple and straightforward to use. Customer service is great!

Oates Specialties LLC
美國
使用應用程式 9個月
2025年2月11日

Excellent customer service from Hana from the get-go. App is really easy to use and offers heaps of great features at a great price point compared to competitors.

Budget 4x4 Life
澳洲
使用應用程式 大約14小時
2024年11月29日

Thank you, Hana, for your help! You were very quick and truly efficient. The application itself is very well designed and comprehensive.

LumiBe
法國
使用應用程式 4個月
2024年12月10日

The app is wonderful as a basic means for managing a rewards and loyalty program. However there documentation is lacking and their support is horrible. I have yet to receive help with issues I have managing simple functions within it. So, if you download this app, be prepared to figure it out on your own - you'll get no help from their support team.

Balm Valley Co
美國
使用應用程式 3個月
Joy Loyalty (by Avada) 已回覆 2024年12月11日

Dear Balm Valley Co's Store Owner,

Thank you for your feedback. We apologize for the issues you've encountered and appreciate your insights, which help us improve our services.

Documentation: We acknowledge that our documentation needs improvement. We are currently reviewing our guides and adding FAQs to address common questions, including those you've raised. We will update you on our progress.

Support: We apologize for the lack of detailed explanations and the inconvenience it has caused. We are enhancing our training programs to ensure our support team can provide more comprehensive and detailed assistance in the future. Our goal is to improve your experience and ensure that you receive the help you need promptly.

We understand you might still have questions about the tier system or Pro features. To better assist you, please feel free to reach out via live chat at your convenience.

Additionally, we've sent you a follow-up email, we look forward to your response.

Thank you for your patience and understanding. We are committed to improving your experience with our program.

Best regards,
Joy Support Team

2024年12月20日

The support team is excellent, my questions and requests are always answered and handled quickly and efficiently. You guys are awesome, thank you!

Casekis
中國
使用應用程式 24天
2025年2月14日

Installed the app and had some quick quistions about it. Alyssa had all the answers and even helped with a little coding while the technical team wasn't available at that time.
The app is easy to use en flexibel enough to implement all idea's you have about Loyalty.

Great app with very nice features to bad we are not big enough to upgrade to an higher subscription to use even more features.

SE - tabletennisstore.eu
荷蘭
使用應用程式 大約4小時
2024年12月30日

sonny helped me solving a design preference on the app and customer service is so fast and great.

ONEMOREGANG
埃及
使用應用程式 25天