Joy: Rewards & Loyalty Program , 1,474 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its affordability, ease of setup, and robust features such as the referral program. It's praised for enhancing customer retention and engagement. The customer support team is frequently commended for their prompt and helpful responses. Merchants also value the app's 24/7 availability, user-friendly interface, POS integration, and cost-effective plans.
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Jasmine and Tony were very kind and quick to reply and help with my 1.0 Shopify theme coding, chagning every single detail I mentioned! Great service, thank you!
Jasmine was awesome- fixed my problem in literally less than a minute- i didn't have to do anything!
Avada is by far the best in support and response time. The support feels like 24/7.
Tahnk you Audrey, Liz, Abby, Tony, Jasmine, Hana and of course the technical staff.
We required some changes being made to how the widget displayed on our site and the communcation from the Joy team was extremely quick. Jasmine and William organised the changes with 24hrs. Great service!
I am just in the midst of transfering my existing customers from a different reward program to Joy. I was having issues getting all of my customers transfered but William was able to get them all transfered with ease. Thank you!
It's easy to use, I get great support from the technicians. Abby helps me get a lot of work done.
Great app, user friendly, and most importantly.. GREAT SUPPORT!!
Not only did Lydia assisted me with my inquiry, but also gave me a better idea about the tool I was asking about.
Well done Joy, you've got the best team!
The app has only crashed on me once so far, but it is incredibly easy to navigate and set up and customer service with Jasmine was quick and great!
The app works great, support is even better. Kind, prompt, and professional. I'm still using the free tier, but plan to upgrade soon.
Thank you!
An easy to use and easy to set up application. Customers are very happy that they can activate automatic discounts and the calculation of points is completely automatic and always very clear. The support team saved me a lot of time by always answering my questions promptly, thus speeding up the testing and online phase of the affiliate program. For now I am very satisfied!