Reviews (1,973)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

August 9, 2022

Great app, I tried similar apps but they dont have the feature I wanted. Needed to change some settings and Emily was very helpful.

Beauty Secret
Philippines
About 1 year using the app
May 14, 2023

Great customer service! Abby was super helpful and quick to respond, and her suggestions were all spot-on.

MARION Maternity
United States
About 1 year using the app
March 26, 2022

This app is very effective and I recommend it to any small business owner. The app will help give your customers a great online experience.

Street Squad Clothing
United States
About 1 year using the app
April 20, 2023

super contact et aide de la part de JAsmine et LIZ merci beaucoup pour les réponses rapides ainsi que les aides sur la configuration. l'app est très bien

KidiCrea
France
About 1 year using the app
June 22, 2022

Appli simple à paramétrer et SAV réactif et disponible. Je recommande vivement pour en avoir testé plusieurs.

Nappy Life
France
About 1 year using the app
February 16, 2023

What a huge suite of items here under the Avada umbrella! Hakeem assisted with snippets to get my code just right to show in the rewards account and is the Best!

Masha's Corner Boutique & Gifts
United States
About 1 year using the app
September 3, 2022

The customer service I received from Esther was 10/10. She was able to answer my queries straight away, and even made me aware of other things she could also help with. Hugely recommend!

winnieandrae
Australia
About 1 year using the app
January 17, 2024

Great support from the Avada team members Hana and Toby. You're the best.

Zatthu Jewelry
Netherlands
About 1 year using the app
April 3, 2022

Candace was very helpful in my experience with Joy: Loyalty Program, the enthusiasm reassured me during this encounter as I am very new to adding apps to my store. Would highly recommend.

Mcollective Crystals
Australia
About 1 year using the app
January 30, 2023

Great App and excellent customer service! I needed help with my pop ups and I got my issue promptly solved. I am also collecting lots of clients on the rewards program.

Kat Black Naturals
United States
About 1 year using the app