Reviews (1,974)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

October 31, 2023

Servizio ottimo! Soprattutto come assistenza clienti, Esther è sempre disponibile e gentile

ItalMate
Italy
12 months using the app
Edited December 26, 2022

It works for me. Even though I used it for the past 2 weeks. I had problem but the support team helped me solve it so I think it deserver a 5 star rating. Thank you Esther.

ShopCorporis
Mexico
12 months using the app
July 3, 2023

Liz from Avada helped me a lot. Within a few minutes my problem was solved. Thank you! The program is great.

Molivin
Netherlands
12 months using the app
July 8, 2022

Emily was amazing! Helped me quickly and made everything super easy to understand. Thank you so much Emily!

The Linton's Thrive
United States
12 months using the app
January 22, 2024

Avada is by far the best in support and response time. The support feels like 24/7.
Tahnk you Audrey, Liz, Abby, Tony, Jasmine, Hana and of course the technical staff.

Skin / Scent
Netherlands
12 months using the app
February 19, 2024

Great value for money !

Hypepoint.ca
Canada
11 months using the app
September 23, 2022

I use this app for Rewards program. Had an issue with its appearance on the store and the support (Abby) helped me to fix the issue.

Project F.E.E.D.®
United States
12 months using the app
May 15, 2022

I needed help, the response was instant. Very helpful customer service...............................................

AutoFX Car Care Products
Australia
12 months using the app
June 28, 2023

i really love the app, i love the support AND I LOVE Hallyfe he kept helping me till the end.

Much appreciate the hard work and effort you guys are doing !

Hallyfe Your the MAAAN ! Well DONE.

Madhouse
Kuwait
12 months using the app
Edited February 28, 2023

So far I've had a good experience. Esther was a great help with getting things set up. The app seems pretty easy to use and to set up.

Recently worked with Hanna and see was able to help get several features sync to my website. I will say getting the Klaviyo integration to work was a bit of a headache but we managed to get everything taken care of.

TOYA REY HAIR CARE
United States
12 months using the app