Reviews (1,974)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program app for boosting customer engagement and sales through its user-friendly interface and seamless Shopify integration. They appreciate the extensive customization options, robust analytics, and responsive support team that aids in setup and troubleshooting. Its efficient POS integration and operational performance in live environments are also highlighted, making it effective in enhancing customer satisfaction and business outcomes.

February 1, 2023

good app with great customer service!

Maison Threads
United Kingdom
12 months using the app
June 21, 2022

Marcus was amazing and very helpful! I was very satisfied with the help he provided. I needed help getting the app all set up for my business and it was much easier than I expected it to be and Marcus made it even easier. So thankful I found this app!

DishBliss Kitchen, LLC
United States
12 months using the app
August 2, 2021

Very user friendly app! I am loving it! Thank you to Rainy and her team! They have an excellent support too!

ORYA Jewelry
Portugal
12 months using the app
April 17, 2023

Quick help and links with info sent for my questions on setting up the Joy rewards program on our POS - thanks Juliana!

Lamm Gardens
United States
12 months using the app
September 28, 2023

Joy Support was very patient and helpful with me as I navigated setting up my rewards program. I had a busy day where I was in and out of the chat room, but after a few hours, I got it all set up and we're excited to offer our customers this new feature and to help our business while doing it! I appreciated their help so much. I would definitely recommend Joy.

STEELY BOUTIQUE
United States
12 months using the app
April 7, 2023

It has taken me a while to get to this app, so much to do in getting a new website up and running. There where a few things i did not quite understand so got onto the support chat on Good Friday!!! Jasmine and Wiliam were there and within a few minuites i was up a running. Very happy and excited to use this super flexible app. Thanks Jasmine and Wiliam!!

K and L Wines Online 2.0
United Kingdom
11 months using the app
February 14, 2023

So far so good, easy to install and great support! I still do not understand everything on it but it seems like is the app I was looking for! Thanks

Sampa Shoes
Israel
11 months using the app
January 14, 2023

Jasmine and Gideon have been super helpful and getting me started with JOY rewards program. I'm excited to see how this app entices customers to become REPEAT customers! It's been pretty easy to use so far. I'm loving it! Thank you!

Let's Talk Food
United States
11 months using the app
December 12, 2023

The app works great, support is even better. Kind, prompt, and professional. I'm still using the free tier, but plan to upgrade soon.
Thank you!

Ultra Ferric
United States
11 months using the app
June 24, 2022

This is the second store we've opened with help from Joy:Rewards. Big shout out to Jasmine for helping me through this! Thanks Jasmine!

Dress & Cotton
United States
11 months using the app