Joy: Rewards & Loyalty Program , 1,527 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its affordability, ease of use, and quick setup. They value its features like a rewards system, referral program, and customization options. The app's user-friendly interface and smooth functionality are praised, along with its responsive 24/7 customer service. Merchants report increased customer loyalty and engagement, and find the tracking and reporting features useful for measuring program effectiveness. The app's POS integration and compatibility with other platforms are also appreciated.
Refine
-
By rating
This is a great app with many features that make operating a rewards program pretty simple. Support is very fast and helpful. The only things I would want to see added are the ability to reward points for customers posting received purchases on their social media with a hashtag, more options for setting the earn period, currently it's life time or 6 months, I'd want more options such as at least 12 months, and more options for referral such as option to award points instead of just store credit or discount coupon and that would make it 5 stars for me. Otherwise, everything works well and seamless, the pricing is right where it should be, the other apps charge way too much, so this app is great.
A little confusing to set up, but customer service got us up and running.
Easy to use! There were some things that I had to get fixed from the support team but they did it right away! Supportive Team for sure. I took away 1 star just because the "Branding" part needs more freedom for user customization. But must have app!
Fast response when I had a question. So far I like the app. Still have some learning to do, but I think it will be perfect for my business needs!!
I wanted to share my appreciation for the amazing support I received from Lydia and Tony. They were incredibly helpful and went above and beyond to resolve my issue. Their exceptional service made a big difference, and I'm very satisfied with their assistance. Lydia and Tony are a credit to your team, and I'm grateful for their excellent support
Hana assisted me changing the currency of my rewards program in less than 2 minutes. She was super friendly and quick to respond :)
I recently started using the Joy app to use it as a customer loyalty program. The free version already offers many options. It's all pretty easy to set up in the dashboard. Customer service is readily available and helpful. Especially Lydia has helped me with initial small problems.
Just setting it up but the features seem to be great and the support is quick and helpful! Hana took care of my simple needs within minutes :)
the support is great! really quick and nice.
the design is pretty limited but very approchable.
thanks
This was my first time using this app. And Sunny was very helpful. Makes me want to stick around. Because i know they'll respond in a timely fashion! Thanks for all the help. Some issues but overall very good.