Joy Loyalty Program & Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,686)
Refine
-
By rating
Helpful Liz. Response fast and get enquiries done immediately.
But for the app, when I use my mobile to update, the loading is abit slow
Just started with it, but so far so good. Jasmine was great with the questions I had, so hopefully it will perform as needed now :-)
I just downloaded the app so i still have much more to test and discover but I have been trying to find a loyalty program app that was easy to translate and thanks to the help of Hana things were quite straightforward!
they're so good, just put on some different themes and designs and enable text changing. but honestly they're perfect
I'd suggest to introduce a separate page feature to show the rewards. Emily has been very helpful throughout. She helped in setting up the features! She was very responsive. The app is working good so far.
Emily w/ tech support was really helpful today deciphering an error message for me. Prompt, courteous and effective help!
Apps work well and easy, unfortunately the e mail notification to inform the points expire is not working and we are waiting now for 1.5 yrs. It seems not to be apriorty.
The support chat function works really well,
Tania was really helpfull today changing the widget to the basic one again.
Thank you so much for your review and for acknowledging Tania's help! We're glad to hear that the app works well for you and that our support team could assist you promptly.
Regarding the email notification for points expiration, we understand your concern and truly appreciate your patience. We're happy to inform you that we've integrated this feature with Shopify Flow. This allows you to send reminders to customers when their loyalty points are about to expire, encouraging them to redeem their points before the deadline. You can find a detailed guide on setting this up here: https://help.joy.so/shopify-flow/get-started-+-joys-triggers.
Thank you for your feedback and for being with us. Please feel free to reach out if you need further assistance!
Es una aplicación con una interfaz sencilla a utilizar, me gusto solo porque no puedo automatizar correos en cada cierto tiempos.
Die App hat sehr viele Reward-Features. Der Customer Support ist sehr hilfsbereit und geduldig. Bei meinem Problem konnte mir Lydia mit viel Geduld helfen. Wir nutzen die App in den EU-Store und US-Store. In EU Store haben wir die Sprachen deutsch und englisch. Leider sind die E-Mails nur in einer Sprache möglich. Es ist sicherlich ein Punkt, der abhält die App in Europa-Store einzusetzen. Deswegen ist ein Punktabzug.
I recently started using the Joy app to use it as a customer loyalty program. The free version already offers many options. It's all pretty easy to set up in the dashboard. Customer service is readily available and helpful. Especially Lydia has helped me with initial small problems.
