Joy: Rewards & Loyalty Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,693)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this loyalty program app for its ease of setup and operation, effective management of loyalty and rewards, and its ability to enhance customer engagement and retention. It offers a cost-effective structure with a beneficial free plan for newcomers. The app features a user-friendly interface and customizable options that allow for seamless integration with various platforms. Exceptional customer support is frequently highlighted, with staff members like Tiana, Hana, and Audrey praised for their responsive and helpful service.
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Audrey has been amazing with her customer service. We have been using this app for over a year and have no issues.
Audrey from Avada helped me today with my questions. She was super helpful and speedy. I had a problem with publishing the app on my new theme, and she fixed it for me in a blink of an eye.
Thank you so much for your wonderful review! 😊
We're thrilled to hear that Audrey was able to assist you quickly and effectively with your theme issue. Our team is always here to provide speedy and helpful support whenever you need it!
If you have any more questions or need further assistance, don’t hesitate to reach out.
Adds value to my store and my customer experience. Like the features.
L'application est vraiment complète pour proposer un plan de fidélité à nos clients. Aussi, le support est vraiment compétent, c'est un plus. Je pense à Lydia et Toby qui ont été vraiment rapides à chacune de mes questions. Vraiment top !
Tiana was super helpful in getting our new theme's Loyalty Point page all set-up! I was having trouble with being able to add the blocks and she quickly got them in there and was very kind. Love this app.
Follow-up: I needed help again, shocker! lol! Hana was so kind and quick with providing some custom coding to make the widget work on my page. Thank you so much!
Thank you for your wonderful feedback! We're delighted to hear that Tiana was able to assist you with setting up the Loyalty Point page and that Hana provided quick and helpful support with the custom coding for the widget.
We’re thrilled that you love the app and that our team could make your experience a positive one. If you need any more help or have further questions, please don’t hesitate to reach out.
Thank you for your continued support!
Kevin's service is great, solved my problem, this plugin is very easy to use
Thank you for your feedback! We're delighted to hear that Kevin provided great service and was able to solve your problem. It's also fantastic that you find the plugin easy to use!
If you have any other questions or need assistance, don't hesitate to reach out. We're here to help!
Best regards,
Customer assistance was very helpful, they immediately solved all of our requests without hesitations. Special thanks to Hana!
Thank you for your positive feedback! We're thrilled to hear that Hana was able to assist you effectively and resolve your requests promptly.
If you need any more help or have any further questions, don’t hesitate to reach out. We’re always here to support you!
I spoke to lydia i was struggling to implement some features on the app. She was very patient and helped me with implementing what i required. I am very happy.
Thank you for sharing your experience! We're delighted to hear that Lydia was able to assist you with implementing the features you needed. It's great to know that her patience and support made a positive impact, and we're glad you're happy with the outcome.
If you need any further help or have more questions, don't hesitate to reach out. We're always here to assist!
Love the app! It's easy to set up and use. The customer service team is fast, responsive, and reliable. Thank you CS Lydia, for her incredible help in resolving the issues on my website. Highly recommend it for anyone looking for a smooth experience!
Thank you so much for your kind words! 🌟 We're thrilled to hear that you found the app easy to set up and use. It's wonderful to know that our customer service team, especially Lydia, was able to assist you and resolve the issues on your website. We truly appreciate your recommendation and look forward to supporting you further! 😊
easy to set up. didnt really needed any help with the information they had. customer support was 24/7, so its good if any issue arise. Thanks cs, mia for the fast checks and resolution.
Thank you for your feedback! We're glad to hear that you found the setup easy and that our 24/7 customer support met your needs.
Mia and the team are always here to help, so if you have any more questions or need further assistance, please don’t hesitate to reach out.