Joy Loyalty Program & Rewards

Joy Loyalty Program & Rewards

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Rating
4.9 (1,622)

Maximize retention with flexible loyalty rewards, points, referrals, VIP tiers, membership, and POS

Joy loyalty app is a constantly updated platform, which never limits how you design, build, or integrate your loyalty program. Joy provides flexible rewards, VIP tiers, paid membership, referrals & on-brand loyalty experience across 30+ touchpoints, a bespoke loyalty page. With Joy, you own ultimate control over loyalty: limitless loyalty rewards & loyalty points, unique brand experience, customer retention, and 24/7 live chat support. Build your customer loyalty your way today with Joy!

Joy loyalty app is a constantly updated platform, which never limits how you design, build, or integrate your loyalty program. Joy provides flexible rewards, VIP tiers, paid membership, referrals & on-brand loyalty experience across 30+ touchpoints, a bespoke loyalty page. With Joy, you own ultimate control over loyalty: limitless loyalty rewards & loyalty points, unique brand experience, customer retention, and 24/7 live chat support. Build your customer loyalty your way today with Joy! more
  • Unlimited points rewards: purchases, subscription, social, instagram comments
  • Design on-brand loyalty experiences across 30+ customizable touchpoints
  • Personalize loyalty with VIP tiers & perks, rewards and paid membership
  • Extensive integrations: POS extension, checkout redemptions, developer toolkit
  • Dedicated support: 24/7 live chat, dedicated Account Manager
Popular with stores like yours
Based in United States

Languages

English, Spanish, Italian, French, Japanese, and German

Works with

  • Checkout
  • Customer accounts
  • Shopify POS
  • Shopify Flow
  • Shopify Admin
  • Klaviyo: Email Marketing & SMS
  • Judge.me Product Reviews App
  • Omnisend Email Marketing & SMS
  • Loox ‑ Visual Product Reviews
  • Gorgias: Helpdesk, Chat & FAQ
  • 25+ Integrations

Pricing

Starter

Free

Features

  • Basic points program
  • Referral program
  • Loyalty widget & basic branding
  • Live chat support
  • 150 monthly free orders

Essential

$29 / month

500 monthly free orders, then +$15 per 100 additional orders

Features

  • Points for social engagement
  • Dedicated loyalty page
  • Analytics & reports
  • Point expiration
  • Shopify Flow and 30+ integrations

14-day free trial

Advanced

$129 / month

2,000 monthly free orders, then +$10 per 100 additional order

Features

  • VIP tier, B2B tier
  • Loyalty rule engine: bonus point
  • Redeem in cart drawer
  • Loyalty account (Shopify UI)
  • Automated translation
  • POS loyalty extension
  • Paid membership

14-day free trial

Ultimate

$499 / month

7,000 monthly free orders, then +$5 per 100 additional order

Features

  • Dynamic point expiration
  • Checkout loyalty extensions
  • Developer toolkit
  • Headless commerce (Hydrogen)
  • White-glove onboarding
  • Priority support
  • On-demand development
  • Scalable loyalty solutions

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,622)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its effective rewards system, including points and VIP tiers, which boost customer retention and sales. They appreciate its cost-effectiveness, user-friendly interface, and customization options. The app's reliable performance and standout 24/7 customer support, noted for aiding significantly in onboarding and troubleshooting, are also key factors in its positive reception.

February 9, 2026

We've been using Joy for over a year now. It's user-friendly and easy to use + the helpdesk is always there in case you have a quick question or issue about customer points. Their rep Hana was very helpful and quick to answer my concern about overlapping buttons on our website :) Easy fix when you have the right type of help!

Laila and Lyra
Philippines
Over 2 years using the app
Joy Loyalty Program & Rewards replied February 25, 2026

Thank you for being with us for over a year! We are so glad Hana could help sort out the button issue quickly. It is always our goal to make sure everything works perfectly for you. We appreciate your continued trust in Joy!

March 5, 2026

Joy app is good for loaylty program and bonus points, but you have to understand that it's more concentarted on small and medium size business. Joy less suitable for big companies.

Support team is very helpful. They answer fast and solve any issue, especially Sonny

Letoile
Qatar
4 months using the app
January 21, 2026

We've been using this app to run our loyalty program for the past two months. The setup was quick, and it has reliably handled all our customer transactions. While we encountered a few bugs early on, the support team has been exceptional at resolving issues rapidly. It's clear the developers are actively improving the app, and we're already seeing great results in customer retention. Overall, it's a powerful and well-supported solution.

黑酢家 KUROZU
Hong Kong SAR
6 months using the app
Joy Loyalty Program & Rewards replied February 6, 2026

Thanks so much for taking the time to share such a thoughtful review. We really appreciate it.

We’re glad to hear the setup was smooth and that the app has been reliably supporting your loyalty program. It’s also great to know our support team could help resolve the early issues quickly, and that you’re already seeing positive results in customer retention.

Your feedback means a lot to both our product and support teams, and it genuinely motivates us to keep improving the app and the overall experience. If there’s ever anything we can help with as you continue to grow your program, please don’t hesitate to reach out.

Support

App support provided by Joy Loyalty Program & Rewards.

Launched

June 28, 2021

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, blog contributors

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, store credit, store analytics, companies, Shopify Functions, Online Store, Shopify admin

  • Edit customers

    Customer data, browsing behavior

  • Edit products

    Products, publications of products on sales channels, product listings, collections

  • Edit orders

    Draft orders, all order history, returns

  • Edit discounts

    Discount codes and promotions

  • Edit store credit

    Store credit accounts, store credit account transactions

  • Edit store analytics

    Web pixels

  • View companies

    Companies

  • Edit Shopify Functions

    Cart and checkout validations

  • Edit Online Store

    Online Store pages, Online Store script tags, theme

  • Edit Shopify admin

    Files

  • Edit other data

    Price rules, translations, locations

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