Joy: Rewards & Loyalty Program

Joy: Rewards & Loyalty Program

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (1,676)
Developer
Joy Loyalty

Did you know: Joy has 24/7 support until you get what you want, for a wonderful customer experience

The market changed. Loyalty changed, so do an engaging loyalty program. You might find that Joy is truly different from others. You might find that we have the most innovative Rewards rule, the only one that offers Milestone rewards, with an advanced Tiers Perks that use auto discounts (no need to redeem!). Because we have 10 years experience on the bigger ecommerce scene, then, are now bringing the best practices to Shopify. Oh, did I mention that our POS extension is smooth as silk?

The market changed. Loyalty changed, so do an engaging loyalty program. You might find that Joy is truly different from others. You might find that we have the most innovative Rewards rule, the only one that offers Milestone rewards, with an advanced Tiers Perks that use auto discounts (no need to redeem!). Because we have 10 years experience on the bigger ecommerce scene, then, are now bringing the best practices to Shopify. Oh, did I mention that our POS extension is smooth as silk? more
  • Purchasing Reward by points, Milestone reward (eg: 5th order, 10th order reward)
  • Tier Perks: Auto discounts (with combination settings), available online and POS
  • Stackable/Combinable discounts with your stores, increasing conversion rate
  • POS and POS Pro extension, a seamless experience for Online and Offline stores
  • Loyalty Page generator, built-in emails notification and automation in all plans
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English, French, Spanish, Japanese, German, and Italian

Works with

Shopify Flow, Shopify POS, Checkout, POS, Transcy, Judge.me, Klaviyo, Loox, Product reviews

Program types

Reward programs, Memberships, VIP tiers, Referrals, Subscriptions, Gift card programs, Cash back programs, Custom programs

Rewards you can offer

Points, Discounts, Coupons, Gifts, Gift cards, Cash back, POS rewards, Shipping rates, Free shipping, Free products, Membership perks, Events, Badges

Discount types

Discount codes, Coupons, Tiered pricing, Flat discounts, Percentage discounts, Bulk discounts, Free shipping, Shipping rates, Cart discounts, Checkout discounts, Gifts, Rewards, Limited time offers, Pop-ups, Banners, Custom discounts

Managing discounts

Import and export, Custom code, Campaigns, Triggers and rules, Discount stacking, Automations, Segmentation, Tagging, Tracking, Reporting, Analytics, APIs and webhooks

Pricing

Starter Plan

Free

  • Loyalty Page Generator
  • Up to 150 Free orders per month
  • Point program: Sign Up, Place Order
  • Redeem programs
  • Custom emails
  • Basic Integration

Professional

$24.99 / month

Up to 1000 monthly free orders with the POS option (optional for $15). $15 per 100 additional order (negotiable).

  • All in Free Plan
  • $15 for 1000 Free Orders+POS (optional)
  • VIP Tiers
  • Customizable Emails
  • All Points and Redeem Programs
  • Retention Analytics

14-day free trial

Advanced Plan

$99 / month

Up to 2000 monthly free orders. $10 per 100 additional order (negotiable).

  • All in the Professional Plan
  • POS extension enabled
  • Redeem points on POS
  • Redeem coupons on POS
  • Add customer birthday on POS

14-day free trial

Enterprise Plan

$499 / month

Up to 7,000 monthly free orders. $5 per 100 additional order (negotiable).

  • Headless Commerce (Hydrogen)
  • API & Webhooks
  • Advanced Integrations
  • On demand development
  • Priority support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,676)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for its easy setup and management of rewards systems. It's noted for its user-friendly interface, cost-effectiveness, and reliable performance. The app includes customizable loyalty points, referral programs, and rewards that align with brand aesthetics. Exceptional customer support, particularly from staff members like Hana, Tiana, and Audrey, is frequently praised. Merchants report significant improvements in customer engagement and satisfaction.

July 21, 2024

Adds value to my store and my customer experience. Like the features.

vũv Watches
United States
About 2 years using the app
September 2, 2024

Overall great app. Customer service is quick, responsive and personable (thanks, Prakash!)

Sometimes the POS integration is a bit buggy, but Shopify makes so many updates I imagine it's hard to keep things running smoothly. Love their new analytics, it seems like this team is working very hard to expand the app's capabilities.

Sound Homebrew Supply
United States
10 months using the app
Joy Loyalty replied September 4, 2024

Thank you so much for the great review, Sound Homebrew Supply Team! We're thrilled to hear that you're enjoying the app and finding our customer service helpful, especially with Prakash's support!

We appreciate your understanding regarding the POS integration. As you mentioned, with Shopify's frequent updates, we are constantly working to ensure everything runs smoothly. We're glad you love the new analytics, and rest assured, our team is continuously working to expand the app’s capabilities even further.

If you ever run into any issues, feel free to reach out. Thanks again for your support!

Edited August 15, 2024

Tiana was super helpful in getting our new theme's Loyalty Point page all set-up! I was having trouble with being able to add the blocks and she quickly got them in there and was very kind. Love this app.

Follow-up: I needed help again, shocker! lol! Hana was so kind and quick with providing some custom coding to make the widget work on my page. Thank you so much!

Bea's Bayou Skincare
United States
About 1 year using the app
Joy Loyalty replied September 5, 2024

Thank you for your wonderful feedback! We're delighted to hear that Tiana was able to assist you with setting up the Loyalty Point page and that Hana provided quick and helpful support with the custom coding for the widget.

We’re thrilled that you love the app and that our team could make your experience a positive one. If you need any more help or have further questions, please don’t hesitate to reach out.

Thank you for your continued support!

Support

Joy Loyalty can answer any questions you have about Joy: Rewards & Loyalty Program.

Developer

Launched

June 28, 2021

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