Joy Loyalty Program & Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (1,577)
- Developer
- Joy Loyalty Program & Rewards
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Maximize retention with flexible loyalty rewards, points, referrals, VIP tiers, membership, and POS
Joy loyalty app delivers a continuously updated platform that never limits how you want to design, build, or integrate your loyalty programs. Joy provides highly customizable, unrestricted rewards, VIP tiers, referrals, gamification & on-brand loyalty experience across 30+ touchpoints. With Joy, you own ultimate control over loyalty: limitless loyalty rewards & point rules, unique brand experience, superior customer retention, and 24/7 live chat support. Retain customers today with Joy!
- Unlimited points rewards: Earn loyalty points for purchases & social engagement
- Design on-brand loyalty experiences across 30+ customizable touchpoints
- Personalize loyalty with VIP tiers & membership: Exclusive perks & rewards
- Extensive integrations: POS extension, checkout redemptions, developer toolkit
- Dedicated support: 24/7 live chat, dedicated Account Manager
- Popular with stores like yours
- Based in United States
Languages
English, Spanish, Italian, French, Japanese, and German
Works with
- Shopify POS
- Checkout
- Customer accounts
- Shopify Flow
- Shopify Admin
- Klaviyo: Email Marketing & SMS
- Judge.me Product Reviews App
- Omnisend Email Marketing & SMS
- Loox ‑ Visual Product Reviews
- Gorgias: Helpdesk, Chat & FAQ
- 25+ Integrations
Categories
Program types
Discount types
Pricing
Starter
Free
- Basic points program
- Referral program
- Loyalty widget & basic branding
- Live chat support
- 150 monthly free orders
Essential
$24.99 / month
500 monthly free orders, then +$15 per 100 additional orders
- Complete points programs
- Dedicated loyalty page
- Analytics & reports
- Point expiration
- Shopify Flow and 30+ integrations
14-day free trial
Advanced
$99 / month
2,000 monthly free orders, then +$10 per 100 additional order
- VIP tier, B2B tier & membership
- Loyalty rule engine: bonus point & more
- Redeem in cart drawer
- Loyalty account (Shopify UI)
- Automated translation
- POS loyalty extension
14-day free trial
Ultimate
$499 / month
7,000 monthly free orders, then +$5 per 100 additional order
- Dynamic point expiration
- Checkout loyalty extensions
- Developer toolkit
- Headless commerce (Hydrogen)
- White-glove onboarding
- Priority support
- On-demand development
- Scalable loyalty solutions
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,577)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this loyalty program for its cost-effectiveness and ability to boost customer engagement through points, rewards, VIP tiers, and referrals. It features an intuitive interface, extensive customization, and supports multiple languages and markets. The app performs reliably across online and point-of-sale systems, with a customer support team praised for their responsiveness and 24/7 availability via live chat.
We've been using this app to run our loyalty program for the past two months. The setup was quick, and it has reliably handled all our customer transactions. While we encountered a few bugs early on, the support team has been exceptional at resolving issues rapidly. It's clear the developers are actively improving the app, and we're already seeing great results in customer retention. Overall, it's a powerful and well-supported solution.
We are very happy with the Joy app. Everything works exactly as we needed and the setup was smooth and intuitive. The features are well thought out and fit perfectly with our Shopify store.
What really stands out is the customer support. Hana was absolutely amazing, very responsive, patient, and genuinely helpful. She guided us through everything step by step and made the whole experience stress-free.
Highly recommended if you are looking for a reliable app with excellent support behind it.
Hi there,
Thank you so much for your wonderful feedback and for sharing your experience with the Joy app.
We’re delighted to hear that everything worked exactly as you needed and that the setup felt smooth and intuitive. It’s great to know the features fit well with your Shopify store and support your goals effectively.
We’re especially happy to hear your kind words about Hana. She’ll be thrilled to know that her responsiveness, patience, and guidance helped make your experience stress-free. Providing reliable support is something we truly value.
Thank you again for the recommendation and for trusting Joy. We’re always here if you need any further assistance in the future.
Best regards,
Joy Team
The Joy Rewards Avada team has been incredibly friendly and approachable since the start of our journey with them. They’re available around the clock, so you can always reach someone on live chat whenever you need assistance.
While there are a few setups not yet available in the app, I’m confident they’ll consider these improvements moving forward.
Special shoutout to the amazing team members I’ve interacted with on live chat, Audrey, Alyssa, Jade, Sonny, and Abby, who have all been super helpful with my inquiries. Big thanks to the team for their support!
Hello,
Thank you so much for your kind and thoughtful review!
We’re truly happy to hear that you’ve had a positive experience with the our app and that our live chat support has been helpful and accessible whenever you needed us. Your trust and confidence mean a lot to us.
We also really appreciate your understanding regarding some setups that are not yet available. Your feedback is valuable, and we’ll definitely take it into consideration as we continue improving the app.
A big thank you as well for the special shoutout to Audrey, Alyssa, Jade, Sonny, and Abby. We’ll be sure to share your kind words with them.
Thanks again for choosing Joy Loyalty. We’re always here if you need any further support!
Best regards,
Joy Team
Support
App support provided by Joy Loyalty Program & Rewards.
Resources
Developer
Launched
June 28, 2021
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store credit, store analytics, companies and company locations, Shopify Functions, Online Store, Shopify admin
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Edit customers
Customer data or browsing behavior
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Edit products
Products, publications of products on sales channels, product listings, or collections
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Edit orders
Draft orders, all order details, or returns
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View and Sync Discounts
Discount codes and promotions
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Edit store credit
Store credit accounts or store credit account transactions
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Edit store analytics
Pixels
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View companies and company locations
Companies
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Edit Shopify Functions
Cart and checkout validations
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Edit your Online Store
Pages on your Online Store, script tags in your Online Store, or theme
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Edit Shopify admin
Files
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Edit other data
Price rules, translations, or locations
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