Joy Loyalty Program & Rewards

Joy Loyalty Program & Rewards

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (1,470)

Advanced loyalty program, joyful rewards, VIP tier, and referrals for your growing brands

We built Joy because we believe customer loyalty should be meaningful, not transactional. While other loyalty apps offer basic points systems, we created a different loyalty program with an advanced rule engine that truly understands your customers. Our system provides a deeply personalized loyalty program based on customers' data. Fashion and beauty brands choose Joy when tired of one-size-fits-all loyalty that treats every customer equally. Check us out to see different loyalty!

We built Joy because we believe customer loyalty should be meaningful, not transactional. While other loyalty apps offer basic points systems, we created a different loyalty program with an advanced rule engine that truly understands your customers. Our system provides a deeply personalized loyalty program based on customers' data. Fashion and beauty brands choose Joy when tired of one-size-fits-all loyalty that treats every customer equally. Check us out to see different loyalty! more
  • Loyalty with milestone rewards, VIP, POS, and unlimited referral program
  • Loyalty page generator and 20+ dynamic loyalty blocks (account, checkout page)
  • Membership: Exclusive deals, VIP tier perks, B2B tier programs, auto discounts
  • Klaviyo, Mailchimp, Okendo, Judge.me, Loox, Gorgias & 50+ integrations
  • Loyalty POS extension and mobile responsive for omnichannel integration
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, Spanish, Italian, French, Japanese, and German

Works with

Pricing

Starter Plan

Free

  • Unlimited referrals
  • Include 150 Free orders
  • Point programs: Sign Up, Place Order
  • Discount programs
  • Loyalty Page builder

Professional

$24.99 / month

500 monthly free orders. Upgrade +$15/month for +500 monthly free orders & POS integration

  • VIP Tier basic
  • All point rewards & redeem programs
  • Customizable notifications
  • Customer Account loyalty blocks
  • Analytics

14-day free trial

Advanced Plan

$99 / month

2000 monthly free orders. $10 per 100 additional order (negotiable).

  • VIP Tier member privileges
  • Milestone rewards
  • Complex loyalty rules
  • Loyalty checkout extensions
  • B2B Tier program
  • POS Integration fully enabled

14-day free trial

Enterprise Plan

$499 / month

7,000 monthly free orders. $5 per 100 additional order (negotiable).

  • Headless Commerce (Hydrogen)
  • Custom API & Webhooks
  • Advanced integrations
  • On demand development
  • Priority support
  • Loyalty experts consultation
  • POS Pro Integration

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,470)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for enhancing customer retention and engagement, noting its user-friendly setup, points-based rewards, and customizable features that match store branding. The app integrates seamlessly with Shopify and provides detailed analytics. Its performance is reliable, and customer support is responsive, offering personalized solutions. Merchants credit the app with significantly boosting customer loyalty and business growth.

March 19, 2025

Huge shout out to Daniel for all his help! He was there for me every step of the way and definitely went above and beyond in making sure I had everything I needed.

I transitioned from Square POS to Shopify POS earlier this year, and I knew that one of the biggest hurdles would be converting our loyalty program over. We had 14,000 loyalty customers, so there was absolutely no way we could do it manually.

I did research on 13 different loyalty apps (and downloaded most of them to test them out) because our customers loved the way our Square loyalty program was set up. About 85% of our transactions are in-person, and it was very important to get everything as close to the old system as possible.

Joy was the only app that was customizable enough, yet simple enough, to match exactly what we needed. Because of the awesome features, we were able to revamp our program while still keeping the old rewards redemption process in place. It has been a fantastic experience!

We went 2 months without a loyalty program and our sales decreased about 5-10% from the previous year. When we brought it back, our numbers went back to normal. Joy is a powerful system and it's keeping our customers satisfied - there's no doubt about it!

Pots & Pans Pie Co.
United States
About 1 month using the app
Joy Loyalty (by Avada) replied April 1, 2025

Hi Pots & Pans Pie Co.,

Thank you for such a detailed and amazing review! I'll make sure Daniel knows how much you appreciated his above-and-beyond support throughout your transition. Moving 14,000 loyalty customers is no small feat, and we're thrilled Joy was able to match your needs while maintaining the familiar experience your customers loved. It's incredible to see the direct 5-10% impact on your sales when your loyalty program returned! We're honored to be supporting your business, especially with so many of your transactions happening in-person at your pie shop.

Warm regards,
The Joy Loyalty Team

May 3, 2025

I can't say enough good things about the customer service. Their responsiveness was a game-changer, and they didn't just give surface-level answers – they were incredibly thorough. A huge shoutout to Jasmine, who went way out of her way with extra advice that directly contributed to a smooth program launch. That level of support is rare, thank you Jasmine!

Petty Snacks
United States
About 1 month using the app
April 7, 2025

The Joy Loyalty support team was incredibly responsive and helpful. They quickly resolved all technical issues and made custom adjustments based on my specific requests. I really appreciated how they took the time to understand my business needs and provided tailored solutions. Highly recommended for both their platform and outstanding support!

goro's | DELTAone International
Hong Kong SAR
2 months using the app

Support

App support provided by Joy Loyalty (by Avada).

Launched

June 28, 2021

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