Joy Loyalty Program & Rewards

Joy Loyalty Program & Rewards

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (1,476)

Social-first loyalty program, joyful rewards, VIP tier, and referrals for sustainable growth

Joy isn't just another loyalty program—it's your marketing cost optimizer. We transform customer interactions into loyalty rewards that cut acquisition costs. Our social-first rewards program captures authentic engagement, turning expensive ads into organic referrals. Beauty and fitness brands choose Joy's VIP tiers and referral program when ready to move beyond costly channels to relationship revenue. Experience loyalty that drive sustainable growth today.

Joy isn't just another loyalty program—it's your marketing cost optimizer. We transform customer interactions into loyalty rewards that cut acquisition costs. Our social-first rewards program captures authentic engagement, turning expensive ads into organic referrals. Beauty and fitness brands choose Joy's VIP tiers and referral program when ready to move beyond costly channels to relationship revenue. Experience loyalty that drive sustainable growth today. more
  • Loyalty with rewards, social rewards, VIP tier, and unlimited referral program
  • Membership: Exclusive deals & perks, VIP tier, B2B tier, auto discounts
  • Viral referral programs: social share with fraud protection replaces paid ads
  • Loyalty experience: branded widget, loyalty page, (cart, product, checkout page)
  • Omnichannel integration with loyalty POS integration & mobile responsive
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, Spanish, Italian, French, Japanese, and German

Works with

Pricing

Starter Plan

Free

  • Unlimited referrals
  • Include 150 Free orders
  • Point programs: Sign Up, Place Order
  • Discount programs
  • Loyalty Page builder

Professional

$24.99 / month

500 monthly free orders. Upgrade +$15/month for +500 monthly free orders & POS integration

  • VIP Tier basic
  • All point rewards & redeem programs
  • Customizable notifications
  • Customer account loyalty blocks
  • Point expiration & Point calculator
  • Analytics

14-day free trial

Advanced Plan

$99 / month

2000 monthly free orders. $10 per 100 additional order.

  • VIP Tier member privileges
  • Milestone rewards
  • Complex loyalty rules
  • Auto-detect translation
  • B2B Tier program
  • POS Integration fully enabled

14-day free trial

Enterprise Plan

$499 / month

7,000 monthly free orders. $5 per 100 additional order.

  • Headless Commerce (Hydrogen)
  • Custom API & Webhooks
  • Advanced integrations
  • On demand development
  • Priority support, loyalty consultants
  • Checkout page extensions
  • POS Pro Integration

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,476)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for boosting customer engagement and sales through its effective points-based rewards and referral systems. They appreciate the easy setup, user-friendly interface, and customizable features that integrate seamlessly with Shopify. The analytics tools are valuable for tracking performance. Support is frequently praised for its responsiveness and helpfulness in resolving issues and making custom adjustments.

May 3, 2025

I can't say enough good things about the customer service. Their responsiveness was a game-changer, and they didn't just give surface-level answers – they were incredibly thorough. A huge shoutout to Jasmine, who went way out of her way with extra advice that directly contributed to a smooth program launch. That level of support is rare, thank you Jasmine!

Petty Snacks
United States
About 1 month using the app
Joy Loyalty (by Avada) replied June 2, 2025

Hi Petty Snacks,

Thank you so much for this fantastic review! We're thrilled to hear about your exceptional experience with our customer service team, and Jasmine will be so excited to hear your special shoutout. It's wonderful that her thorough support and extra advice contributed directly to your smooth program launch - this is exactly the level of care we strive to provide every merchant.

Warm regards,
The Joy Loyalty Team

May 23, 2025

The customer service from Joy is outstanding! Huge thanks to Jasmine and Andrew in particular. They’ve been super helpful, always quick to respond, and so patient with all our questions. The transition to using the app has also been really smooth, we’d definitely recommend it to others. We really appreciate all your support!

Inspirations Dancewear Canada
Canada
About 1 month using the app
Joy Loyalty (by Avada) replied June 2, 2025

Hi Inspirations Dancewear Canada,

Thank you so much for this wonderful review! We're thrilled to hear that Jasmine and Andrew have provided such outstanding support - they'll both be delighted to receive your special recognition. It's fantastic that their quick responses and patience with all your questions made your transition to Joy so smooth, and we're honored that you'd recommend us to other businesses.

Warm regards,
The Joy Loyalty Team

March 19, 2025

Huge shout out to Daniel for all his help! He was there for me every step of the way and definitely went above and beyond in making sure I had everything I needed.

I transitioned from Square POS to Shopify POS earlier this year, and I knew that one of the biggest hurdles would be converting our loyalty program over. We had 14,000 loyalty customers, so there was absolutely no way we could do it manually.

I did research on 13 different loyalty apps (and downloaded most of them to test them out) because our customers loved the way our Square loyalty program was set up. About 85% of our transactions are in-person, and it was very important to get everything as close to the old system as possible.

Joy was the only app that was customizable enough, yet simple enough, to match exactly what we needed. Because of the awesome features, we were able to revamp our program while still keeping the old rewards redemption process in place. It has been a fantastic experience!

We went 2 months without a loyalty program and our sales decreased about 5-10% from the previous year. When we brought it back, our numbers went back to normal. Joy is a powerful system and it's keeping our customers satisfied - there's no doubt about it!

Pots & Pans Pie Co.
United States
About 1 month using the app
Joy Loyalty (by Avada) replied April 1, 2025

Hi Pots & Pans Pie Co.,

Thank you for such a detailed and amazing review! I'll make sure Daniel knows how much you appreciated his above-and-beyond support throughout your transition. Moving 14,000 loyalty customers is no small feat, and we're thrilled Joy was able to match your needs while maintaining the familiar experience your customers loved. It's incredible to see the direct 5-10% impact on your sales when your loyalty program returned! We're honored to be supporting your business, especially with so many of your transactions happening in-person at your pie shop.

Warm regards,
The Joy Loyalty Team

Support

App support provided by Joy Loyalty (by Avada).

Launched

June 28, 2021

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