Ilana's JSON‑LD for SEO (TM) , 581 Rezensionen
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So far do good! Great support and all questions answered
BEWARE! Updating our review.
We have used this app for over two years but will delete it soon. Recently, we found that it embeds your personal contact information (name, address and phone number) on every single page in the HTML. If you do a search on Bing, this information is now included as part of the search results! Whatever contact information you put in the Shopify General Settings, it will display it without your knowledge and consent even if that information is meant for Shopify use only.
Also, if you create any pages, it also embeds the site owner name as the author name, and this gets displayed in the search result on Bing. We’re taking about FAQ, About Us, etc...which is completely ridiculous. You do not need to know who authors pages, it's not the same as blog posts! Shopify does not give you the option to the define this when you create a page, so why does this app decide to embed this as part of the meta data? It’s ridiculous and invasive.
We asked the developer of this app to remove this information from the app, but he has refused. Instead he is asking us to update to the contact information! We sell downloadable digital products and only provide email support! We do not want the phone number and address to be made public! We reported this issue to Shopify, and was told this app should have never exposed our personal information, and it is considered a privacy violation.
Do not use this app unless you don’t care to have your personal information / contact information meant for Shopify use only to exposed to the public.
Response to developer:
We provide support by email only, so why would we want the phone number to be exposed? We told you this already. The problem is that you're injecting information that the merchant does not want, and there is no way for them to opt-out. You provide no settings in your app to do this. You should be absolutely clear in your app description what data fields you are injecting and let us decide if we want to download your app or not. The contact information in the General Settings is NOT public information. The merchant does not have to share this information publicly, and you should not make the assumption to display it without our consent.
As I said over email, you entered your personal address and phone number into the public business information fields in Shopify (General Store Settings). If you wanted to keep that data private, you should have entered your public business address and phone number instead.
I shared how you can change that in Shopify and never once refused to help you. But you declined my advice and immediately escalated.
I would encourage you next time to have a calm conversation. I would have liked to gone through solutions with you.
Illana is so helpful after you install the app. She created a great app that works AND she sends lots of helpful how-tos along to ensure you maximize!
So great to hear that you find the articles helpful and that your results came so quickly. Thank you for your review!
- Ilana
Great Customer Service, Eric Always answers all my questions. I have the app for less than a month and I see the increase of visits to my site.
I recommend 100%
I purchased this APP for Google Rich Results. It turns out GREAT! Ilana is very responsible! This APP is worth every penny you spend.
Loved seeing your results so quickly. Thank you so much for your review. Let me know if you have any questions in the future.
- Ilana
We absolutely love this app and the results it's given us.
We had a lot of questions and Ilana got back to us with all the answers very quickly. We highly recommend this app and everything it does for your SEO!
Always more than happy to help, Trish! Thanks so much for the review.
- Ilana
Extremely easy to install and started seeing results very quickly! Five stars!
I was in a real bind and this app and the man behind it are fantastic. I saw the traffic on my site have a substantial change within the first week. I highly recommend!!!
I support this app because Eric is takes the high road and went with the one time fee model. I really appreciate that. The bonus was the app is great and so is the customer service.
Eric is very nice and helpful and the app seems to work nicely after a few weeks. Will continue to monitor, but it seems fine.
Thanks!