Rezensionen (60)

Gesamtbewertung
2,6
Anzahl pro Bewertungsstufe
  • 57 % der Bewertungen sind 5 Sterne
  • 7 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 28 % der Bewertungen sind 1 Sterne
9. Februar 2023

very bad app.
not even professional designers, take a long time to get own designer
subscription paid as a pro and then deleted from Shopify, but the subscription still goes on, till you need to install the app again and remove a subscription from their application, not automatically from Shopify.
and of course still no refund.

Be Bulk Nutrition | BulkLab Nutrition
Niederlande
10 tage mit der App
Innovation Labs. hat geantwortet 10. Februar 2023

Hi there! Sorry you had to go through all of that! Please reach out to me at support@jubilee.beauty so I can assist you with your request. - Rochelle

24. März 2026

I did free trial 24 hours ago and they charged me 50

Shades Of Grace Boutique
Vereinigte Staaten
8 tage mit der App
Innovation Labs. hat geantwortet 25. März 2026

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

2. Juli 2026

Ne fonctionne pas correctement.

ESTHEMEA
Frankreich
16 minuten mit der App
Innovation Labs. hat geantwortet 2. Juli 2026

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates is already in contact with you to resolve this issue. Thank you!

10. März 2026

Do not use app - they charge even after you've cancelled subscription. Cancelled the same day and they still charged me for the month. Please if someone can assist with a refund that would be helpful. Thank you.

AMORELA CO
Australien
Etwa 11 stunden mit der App
4. März 2026

I cancelled first hour, uninstalled and they still charged me.. SCAM

Marsaee
Vereinigte Staaten
12 minuten mit der App
Innovation Labs. hat geantwortet 4. März 2026

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

2. September 2025

I beg you to stay away from this app. They try to sell you spooky offers. Without showing you an active membership in your account as well as no invoice records they will charge your credit card monthly. Trying to reset your passwort will not help to regain access to your account and deleting the app from your shopify account will keep spooky subcriptions running.
The customers service is not helpful at all.
A lot of other reviews show that this happened to thousand others as well.
This app is really useless and your subscriptions will run forever without possibilities to stop it.
PLEASE STAY AWAY FROM THIS BAD APP!

Moon Zen
Deutschland
14 minuten mit der App
Innovation Labs. hat geantwortet 1. November 2025

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

20. Juni 2025

Easy to use. Not what I expected, I ordered a sample thinking I'd get to see my logo. Fair enough it's a sample no logo. But, it took a few weeks and some complaining to get the product delivered. I'm told you need to order 5 items to get the logo. Logo = brand = why I chose to try Jubile.

My order of 5 products arrives with only 4 items in the package. And you guessed it no logo. Now I'm told that I need to order a quantity of 5 items to see my logo on the product.

I have been misled and misinformed.

Wooshopty
Vereinigte Staaten
7 monate mit der App
Innovation Labs. hat geantwortet 22. Juni 2025

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

29. September 2024

I was try a trial with them and they ask me to put my debit card to confirm trial , my trial ended and i didn’t subscribe to any plan , but they try about 4 or 5 times to withdraw subscription fees , when i contact them to slove this issu they tell me that i have a subscription but i prove that i haven’t any active subscription on my account with a screen shot , then they till me they will cancel the subscription but it doesn’t happened till now , and they still try to withdraw fees every 2 days

LEILA & L
Ägypten
5 tage mit der App
Innovation Labs. hat geantwortet 30. September 2024

I sincerely apologize for the frustration you’ve experienced regarding your subscription fees. Unfortunately, we couldn’t find an email related to the information you provided. I’ve sent a message to our team to help resolve this issue for you and have also emailed you directly. Please feel free to respond, and I assure you that we will get this fixed for you.

You can also reach us at support@jubilee.beauty if you need further assistance. Thank you for your understanding!

16. Juli 2024

We initially found this app to be full of glitches, especially when first installed. Moreover, it forces users to choose a plan before they can fully explore its features, which I find rather shady. The app advertises a free plan, but it doesn't seem to be accessible during the setup process and won't let you go further without plan.

FITAMIN
Kanada
15 minuten mit der App
Innovation Labs. hat geantwortet 22. Juli 2024

Thank you for your feedback. I have reached out to you via email to resolve your concern.

Please reach back to us so we can help you with this.

8. Juli 2024

It appears that they're illegally using your personal data, an unauthorized login was attempted to one of my emails, and shortly after (30 mins) I received a fake customer service email from them to that exact email address. Beware

nilongroup
Vereinigte Staaten
Etwa ein jahr mit der App
Innovation Labs. hat geantwortet 22. Juli 2024

I have reached out to you via email. Please response so we can resolve this for you. Thank you!