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need to give them your credit card to browse products lol
Sorry to hear that your experience with our app was not up to par! We understand that requiring credit card information to browse products can be frustrating and we apologize for any inconvenience this may have caused. At Jubilee, we're committed to providing a seamless and secure shopping experience, but we clearly missed the mark in this case. We'd love to make it right and would be happy to help you resolve the issue. Could you please DM us with more details so we can assist you further?
BE AWARE. THESE PEOPLE ARE SCAMMERS!! THEY CHARGED MY CARD WITHOUT MY AUTHORIZATION. I HAD A 14 DAY FREE TRIAL. LACK OF COMMUNICATION FROM MS.ROCHELLE. PLEASE DO NO PLACE YOUR CARD INFORMATION ON THIS APP. THEY WILL SCAM YOU AND WILL NOT REFUND YOU. AFTER NUMEROUS TIMES OF REACHING OUT I DECIDED TO TAKE ACTION TO SUE THEM. I AM NOT THE FIRST PERSON THEY HAVE DONE THIS TOO! THIS APP WILL BE SHUT DOWN.
Thank you for bringing your concerns to our attention. We sincerely apologize for any frustration and inconvenience you have experienced.
Please know that we value your feedback and are here to assist you in resolving this matter. We would like to investigate your case further and work towards a satisfactory resolution, including reviewing any charges and discussing a potential refund if applicable.
Could you please provide us with your contact details or reach out directly to our support team at support@jubilee.beauty? We aim to address this promptly and restore your trust in our service.
Best
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We aim to provide the best service and products to our customers. If you could share more about what went wrong, we would greatly appreciate it. Your insights will help us improve. Please reach out to us directly at support@felex.co, and we’ll do our best to resolve the issue.
Esta app te cobra desde el principio incluso estando en el periodo de prueba y cancelando la suscripción antes de los 7 días, la escusa es que "tienen que validar si los datos son correctos" a todo esto no son capaces de decirme si efectivamente conseguí cancelar la suscripción y no volverán a pasar ningún pago.
Shopify no se hace cargo por que realizan el cobro desde otra plataforma y aunque aparece en los recargos de mi banco en la cuenta de shopify no.
NO SE LO RECOMIENDO A NADIE
Sorry to hear that you've had a poor experience with our app. We apologize for any inconvenience or frustration caused by our subscription process.
We want to assure you that we're taking your feedback seriously and will investigate this incident further. We'll also look into improving our communication with customers regarding subscription cancellations and payment processing.
Again, we apologize for the poor experience and hope to have the opportunity to make it right.
Too expensive. More expensive than Mac and Nars. Would not recommend.
Thank you for sharing your feedback with us. We sincerely appreciate you taking the time to provide your honest opinion.
We understand your concerns about the pricing of our products. Our goal is to offer high-quality items that provide value and satisfaction to our customers. While we strive to maintain competitive pricing, we also focus on using premium ingredients and innovative formulations.We hope you might reconsider and give us another chance in the future. If you have any further suggestions or specific concerns, please feel free to reach out to us directly. We are always here to listen and improve.
I would love to give you a discount. Feel free to reach out to me at support@jubilee.beauty
J'ai été prélever alors que l'appli et desinstaller je souhaite être remboursé
Salut. Je t'ai envoyé un e-mail. Veuillez me contacter à support@jubilee.beauty afin que je puisse vous aider. Merci.
j'arrive pas annuler mon abonnement Ya pas de service client
Merci d'avoir partagé vos commentaires avec nous. Nous nous excusons sincèrement pour les désagréments que vous avez rencontrés lors de l'annulation de votre abonnement. Vos préoccupations sont extrêmement importantes pour nous et nous nous engageons à les résoudre rapidement. Veuillez contacter directement notre équipe d'assistance dédiée à l'adresse support@jubilee.beauty. Notre équipe est prête à vous aider à résoudre ce problème rapidement.
Nous nous excusons pour toute frustration que cela a pu causer et vous assurons que nous travaillons à améliorer notre service client afin de mieux vous servir, ainsi que d'autres clients importants. Votre satisfaction est notre priorité et nous apprécions votre patience pendant que nous travaillons à améliorer votre expérience avec Jubilee.
Merci d'avoir attiré notre attention sur ce point. Nous sommes impatients de résoudre vos problèmes et de vous fournir le service de haute qualité que vous méritez.
Definitivamente é uma enganação.
Obrigado por trazer suas preocupações à nossa atenção. Pedimos sinceras desculpas por qualquer frustração e inconveniente que você tenha experimentado.
Saiba que valorizamos seu feedback e estamos aqui para ajudá-lo a resolver esse problema. Gostaríamos de investigar mais detalhadamente o seu caso e trabalhar para chegar a uma resolução satisfatória, incluindo a análise de quaisquer cobranças e a discussão de um possível reembolso, se aplicável.
Você poderia nos fornecer seus dados de contato ou entrar em contato diretamente com nossa equipe de suporte em support@jubilee.beauty? Nosso objetivo é resolver isso prontamente e restaurar sua confiança em nosso serviço.
Great app. Easy to use but would love a phone app. I love that the products are vegan and cruelty free
Hi there! Thank you for your feedback. Please reach out to me at support@jubilee.beauty so I can help you with this. Thank you! -Rochelle
There a many product that require a minimum order and not enough that are available for drop shipping. It may be that I am not understanding the process at the moment.
Hi there! I have sent you an email. Please reach out to me at support@jubilee.beauty so I can help you. -Rochelle