리뷰 (739)

전체 평점
4.6
평점 수준당 개수
  • 평점의 78%가 별 5개입니다
  • 평점의 14%가 별 4개입니다
  • 평점의 4%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 8월 20일

so baaaaaaaaaaaaaaaaaaaaaaad bad f****kkkk

Arrizota
영국
앱 사용 기간 15일
답글 Innovation Labs.개 2024년 8월 25일

Thank you for taking the time to leave a review. We're sorry to hear that your experience with us didn't meet your expectations. Unfortunately, without more information about what happened, it's difficult for us to know how to improve. If you're willing, please feel free to reach out to us directly and share your concerns with us. Your feedback is valuable to us, and we're committed to providing the best possible service to our customers. We hope to have the opportunity to make things right in the future. Please reach out to us via email at support@jubilee.beauty

2024년 9월 8일

need to give them your credit card to browse products lol

Swift Energy
캐나다
앱 사용 기간 3분
답글 Innovation Labs.개 2024년 9월 16일

Sorry to hear that your experience with our app was not up to par! We understand that requiring credit card information to browse products can be frustrating and we apologize for any inconvenience this may have caused. At Jubilee, we're committed to providing a seamless and secure shopping experience, but we clearly missed the mark in this case. We'd love to make it right and would be happy to help you resolve the issue. Could you please DM us with more details so we can assist you further?

2024년 10월 8일

Best

Waggy AF
오스트레일리아
앱 사용 기간 1분
답글 Innovation Labs.개 2024년 10월 10일

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We aim to provide the best service and products to our customers. If you could share more about what went wrong, we would greatly appreciate it. Your insights will help us improve. Please reach out to us directly at support@felex.co, and we’ll do our best to resolve the issue.

2024년 4월 2일

Too expensive. More expensive than Mac and Nars. Would not recommend.

Oma la Belle
미국
앱 사용 기간 대략 1시간
답글 Innovation Labs.개 2024년 5월 25일

Thank you for sharing your feedback with us. We sincerely appreciate you taking the time to provide your honest opinion.

We understand your concerns about the pricing of our products. Our goal is to offer high-quality items that provide value and satisfaction to our customers. While we strive to maintain competitive pricing, we also focus on using premium ingredients and innovative formulations.We hope you might reconsider and give us another chance in the future. If you have any further suggestions or specific concerns, please feel free to reach out to us directly. We are always here to listen and improve.

I would love to give you a discount. Feel free to reach out to me at support@jubilee.beauty

2024년 3월 26일

J'ai été prélever alors que l'appli et desinstaller je souhaite être remboursé

BIKI
프랑스
앱 사용 기간 4일
답글 Innovation Labs.개 2024년 3월 29일

Salut. Je t'ai envoyé un e-mail. Veuillez me contacter à support@jubilee.beauty afin que je puisse vous aider. Merci.

2024년 7월 18일

j'arrive pas annuler mon abonnement Ya pas de service client

boutiquebau
프랑스
앱 사용 기간 대략 2시간
답글 Innovation Labs.개 2024년 8월 8일

Merci d'avoir partagé vos commentaires avec nous. Nous nous excusons sincèrement pour les désagréments que vous avez rencontrés lors de l'annulation de votre abonnement. Vos préoccupations sont extrêmement importantes pour nous et nous nous engageons à les résoudre rapidement. Veuillez contacter directement notre équipe d'assistance dédiée à l'adresse support@jubilee.beauty. Notre équipe est prête à vous aider à résoudre ce problème rapidement.

Nous nous excusons pour toute frustration que cela a pu causer et vous assurons que nous travaillons à améliorer notre service client afin de mieux vous servir, ainsi que d'autres clients importants. Votre satisfaction est notre priorité et nous apprécions votre patience pendant que nous travaillons à améliorer votre expérience avec Jubilee.

Merci d'avoir attiré notre attention sur ce point. Nous sommes impatients de résoudre vos problèmes et de vous fournir le service de haute qualité que vous méritez.

2024년 2월 1일

Definitivamente é uma enganação.

SoulCrafters
브라질
앱 사용 기간 5개월
답글 Innovation Labs.개 2024년 5월 25일

Obrigado por trazer suas preocupações à nossa atenção. Pedimos sinceras desculpas por qualquer frustração e inconveniente que você tenha experimentado.

Saiba que valorizamos seu feedback e estamos aqui para ajudá-lo a resolver esse problema. Gostaríamos de investigar mais detalhadamente o seu caso e trabalhar para chegar a uma resolução satisfatória, incluindo a análise de quaisquer cobranças e a discussão de um possível reembolso, se aplicável.

Você poderia nos fornecer seus dados de contato ou entrar em contato diretamente com nossa equipe de suporte em support@jubilee.beauty? Nosso objetivo é resolver isso prontamente e restaurar sua confiança em nosso serviço.

2023년 2월 22일에 편집됨

Great app. Easy to use but would love a phone app. I love that the products are vegan and cruelty free

Golden Delicious
뉴질랜드
앱 사용 기간 5개월
답글 Innovation Labs.개 2023년 2월 1일

Hi there! Thank you for your feedback. Please reach out to me at support@jubilee.beauty so I can help you with this. Thank you! -Rochelle

2023년 2월 12일에 편집됨

There a many product that require a minimum order and not enough that are available for drop shipping. It may be that I am not understanding the process at the moment.

NeatoCreato Designs
미국
앱 사용 기간 3개월
답글 Innovation Labs.개 2023년 2월 18일

Hi there! I have sent you an email. Please reach out to me at support@jubilee.beauty so I can help you. -Rochelle

2024년 9월 8일

Esta app te cobra desde el principio incluso estando en el periodo de prueba y cancelando la suscripción antes de los 7 días, la escusa es que "tienen que validar si los datos son correctos" a todo esto no son capaces de decirme si efectivamente conseguí cancelar la suscripción y no volverán a pasar ningún pago.

Shopify no se hace cargo por que realizan el cobro desde otra plataforma y aunque aparece en los recargos de mi banco en la cuenta de shopify no.

NO SE LO RECOMIENDO A NADIE

mikiuu
스페인
답글 Innovation Labs.개 2024년 9월 16일

Sorry to hear that you've had a poor experience with our app. We apologize for any inconvenience or frustration caused by our subscription process.

We want to assure you that we're taking your feedback seriously and will investigate this incident further. We'll also look into improving our communication with customers regarding subscription cancellations and payment processing.

Again, we apologize for the poor experience and hope to have the opportunity to make it right.