Recensioner (717)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 78 % av omdömena har 5 stjärnor
  • 14 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
22 september 2024

good

Moore Stores
Nigeria
Ungefär en månad användning av appen
Innovation Labs. svarade 23 september 2024

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with your experience with us. We strive to provide the best possible service and products, and it's great to know that we're meeting our goals. If you have any other feedback or suggestions, we'd love to hear them!

13 juli 2024

Great company and great products

Affordable Quality Shop
Australien
5 månader användning av appen
Innovation Labs. svarade 22 juli 2024

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

We truly appreciate your support and look forward to serving you again in the future. If you have any suggestions or further feedback, please don't hesitate to share. We are always looking for ways to improve and make your experience even better.

26 juni 2024

I'm excited to work with jubilee. I love the branding.

My Store
USA
Ungefär 2 månader användning av appen
Innovation Labs. svarade 2 juli 2024

Your satisfaction is our top priority, and your positive words encourage us to keep striving for excellence.If there's anything more we can do to enhance your experience or if you have any additional comments or suggestions, please feel free to share. We're here to help!

28 juni 2024

Amazing App Well Done

Best Daily Deals Store
Kanada
Ungefär 2 månader användning av appen
Innovation Labs. svarade 2 juli 2024

Thank you so much for your kind words! If there is anything you need assistance with, you may reach out to us at support@jubilee.beauty

7 juli 2024

Nice products

My Store
Pakistan
Ungefär 2 månader användning av appen
Innovation Labs. svarade 22 juli 2024

Thank you so much for your fantastic feedback! We're thrilled to hear that you find our products awesome. Your satisfaction is our top priority, and it's incredibly rewarding to know that we're meeting your expectations.

If you have any suggestions or ideas on how we can make your experience even better, please don't hesitate to share them with us. We're always looking for ways to improve and innovate.

Thank you once again for your support and for being a valued customer. We look forward to continuing to serve you!

Redigerat 30 juli 2024

Ho chiesto aiuto in quanto non avevo attivato nessun abbonamento. L'assistenza ha provveduto ad aiutarmi e a rimborsarmi.
Dialogo veloce ed efficace .

J♡G Sisters Glamour
Italien
13 dagar användning av appen
Innovation Labs. svarade 8 augusti 2024

Merci d'avoir partagé votre expérience positive avec nous ! Nous sommes ravis d'apprendre que notre équipe d'assistance a pu vous aider rapidement et efficacement à résoudre votre problème d'abonnement.

Nous nous efforçons toujours de fournir un service rapide et efficace à nos clients, et c'est merveilleux de savoir que nous avons pu répondre à vos attentes. Votre satisfaction est notre priorité absolue, et vos commentaires nous encouragent à continuer à vous offrir le meilleur support possible.

Si vous avez d'autres questions ou si vous avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !

Merci d'avoir choisi Jubilee.

Redigerat 6 augusti 2024

I did respond! It’s simple: just stop charging my credit card, please. I’ve already contacted Rochelle (Customer Support Manager) on 07/09/24, 07/10/24, 07/16/24, and 07/23/24, but Jubilee is still charging me! To make matters worse, every time you charge my credit card, I have to call the credit card company, and they say they need to issue a new card with a new number. It’s a huge hassle...PLEASE STOP IT!!!

Initial review:

I strongly advise against using the Jubilee.beauty Shopify App. Our experience with their service has been nothing short of frustrating and disappointing.

We initially signed up for their free trial to test the app’s features. However, even after confirming with their attendant Rochelle via chat that the trial was canceled, they continued to charge my credit card. Despite multiple attempts to contact them, we received no response whatsoever.

This demonstrates a clear lack of integrity and extremely poor customer service. They not only failed to honor the cancellation but also ignored our subsequent inquiries. If you value your time and money, avoid Jubilee.beauty Shopify App at all costs. There are plenty of other options available that provide reliable service and respect their customers.

Breezefy
USA
Ungefär 13 timmar användning av appen
Innovation Labs. svarade 22 juli 2024

Hi! We have reached out to you via email. Please respond so we can resolve this for you as soon as possible. Thank you.

29 juli 2024

Good app

baby magazin
Rumänien
Ungefär en månad användning av appen
Innovation Labs. svarade 8 augusti 2024

Thank you for your kind feedback! We're thrilled to hear that you think Jubilee is a good app. Your satisfaction is very important to us, and we're glad that our platform is meeting your needs.

If you have any suggestions or additional feedback on how we can make your experience even better, please feel free to share. We're always looking for ways to improve and provide the best possible service to our users.

Thank you for choosing Jubilee. We look forward to continuing to support your business success.

Redigerat 9 oktober 2024

easy and step step helpghhudddcvbnmkdddr

My Store
USA
3 dagar användning av appen
Innovation Labs. svarade 8 oktober 2024

Thank you for the fantastic 5-star review! We truly value your support!

14 juli 2024

Works Great!

Just Jessica Boutique
USA
2 månader användning av appen
Innovation Labs. svarade 22 juli 2024

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you like the application!

Our team is dedicated to creating a seamless and user-friendly experience, and it's incredibly rewarding to know that our efforts are making a positive impact on your experience. Your feedback motivates us to continue improving and adding new features that enhance your satisfaction.

If you have any additional comments or suggestions, please don't hesitate to reach out. We're always here to help and would love to hear from you.