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very user friendly, easy to set up, prices are affordable, the site has everything you need for your beauty regime.
Thanks for your feedback! Let me help you get started! Please reach out to me at support@jubilee.beauty. I can help you setup your store and provide you insights about marketing and to know which items are selling fast! -Rochelle
So far so good, haven't been able to really use the app yet but I'm really liking the idea of being able to have my own private beauty label
We're glad to see you've enjoyed your experience thus far. We strive to make it easy to build your own beauty brand with a few clicks. Please reach out to us via chat or email at support@jubilee.beauty if you need anything at all.
Welcome to Jubilee!
Shraddha
The customer service is responsive but...
The app does not link well with shopify, and therefore orders are NOT synced. This is an issue they are well aware of. Rochelle suggested that I draft manual orders (not ideal and time consuming for sites that scale quickly!), as well she suggested I place an order via their app however there is no channel to do so. Meanwhile, they have collected my site data and analytics (you're welcome Jubilee) and yet caused my customers to wait several days without the giving my company the ability to fulfill the order.
They also don't allow you to download chat dialogue which was not helpful.
Also, they (without notice) removed products from their inventory without notifying my company - and I have already paid for ads which included images of those unique products. When the product was removed from their app, it disappeared from my site leaving it with an eyesore.
Thank you for taking the time to provide your feedback. We appreciate your honest insights and deeply regret the inconveniences you have encountered. I would like to address the issues you mentioned and assure you that we are committed to resolving them. Your feedback is invaluable in helping us improve our services and the overall user experience. We are committed to making the necessary improvements and hope to regain your trust. If you have any further concerns or suggestions, please feel free to reach out to us directly. Could you please provide us with your contact details or reach out directly to our support team at support@jubilee.beauty? We aim to address this promptly and restore your trust in our service.
So I install the app after seeing the ads, I thought why not give it a try. Then I saw some nice beauty product where I can put my logo and sell it. That would be nice in a perfect world if i can do all that with no hassle. However, I quickly realize that app contain lots of bugs and I believe this app is not even finished. First, logo upload don't work. Second, after you click "add to product" on a product. Then you go to Products in the menu, both "Pushed to store" and "Unpublish" button not responding at all. So basically its useless to even download this app in shopify. No idea why they would advertise when it is not even complete
Thank you for your feedback! We are very sorry to hear about your experience. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@jubilee.beauty so we can look into this matter right away. Thank you for your understanding and patience! - Rochelle
I would recommend the app if you're looking for simple women's beauty products for a starting business. However, if you are looking for anything else the site does not have much to offer its limited. I even took the time to reach out to customer support prior to canceling to ask for the specific products I needed. The site has the potential to be great but its lacking in many areas.
The company has some areas to improve:
*Customer support - delayed response times to customers or no respones
*Expansion of Products
*Customer Service - Clients want to feel valued and not misled
We're really sorry to hear about your experience. We work very hard to bring nothing but the best, and I would like to understand more about what you feel is lacking. It will help us understand the areas of improvements to bring the most value to our dropshippers.
Please reach us at support@jubilee.beauty if you are open to sharing your feedback.
Thank you for using Jubilee.
Shraddha
This is so exciting! I just signed up for the Pro Plan for the 14 days trial. It is so exciting to know that I will be carrying beauty products in my online store w/my logo right on it! I am thrilled and cannot wait to see where this takes my company. Thank you so much! I will be back w/an update in a few weeks. Give it a shot!
Great to know! I would be happy to offer my assistance and help you get started! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle
I've always wanted to share beautiful and safe products and what better way than with Jubilee. I love the way the product is carefully packed and branded which in turn we can confidently use everyday and come back for more!
Thank you for your feedback! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle
Love it really helpful and drop shipping is amazing really recommend for other people to use ❤️❤️ love
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
We truly appreciate your support and look forward to serving you again in the future. If you have any suggestions or further feedback, please don't hesitate to share. We are always looking for ways to improve and make your experience even better.
The products look so nice 100% recommended and prices are so awesome like how come I just found out of this?!!
Thank you for your feedback. Glad to know you like the products! Don’t hesitate to reach out to us at support@jubilee.beauty if you need assistance. -Rochelle
Thank you Rochelle! I find the possibility of white labeling with your products very good. However, there are not enough customization possibilities, text modifications, logo position on the products. Quality of the images. I am looking forward to using your company when it is available in Europe! All the best
Thank you for your feedback! I will keep in touch and keep you posted with the updates. Done hesitate to reach out to us at support@jubilee.beauty if you need any assistance. -Rochelle