评论 (742)

整体评分
4.6
每个评分等级的数量
  • 78% 的评分是 5 星
  • 13% 的评分是 4 星
  • 4% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2025年4月15日

The app forces you to put in credit card and sign up for account for $1 and opt into the monthly charges after the $1 trial in order to even to see what products they have to offer. I asked many times in chat what their skincare products were and they said they have many and to sign up to see. Once we put in the credit card we then see they only have 1 skincare product and a very limited number of products at all. The help chat also said it is very simple to just cancel you can simply just let them know in the chat and they will cancel immediately. I then asked them to cancel and they said they need you to go in and cancel following a number of inconvenient steps trying to dissuade cancellations from the monthly charges. All in all I applaud them for the concept and wish them nothing but the best. I simply think that the handling of onboarding recurring customers and cancellation process is done in poor taste.

DirectDermaCare
美国
大约1小时 人在使用应用
Innovation Labs.已回复 2025年4月17日

We're sad to hear about your experience. Our team has reached out to you via email to sort any unresolved issues. Looking forward to resolving this with you.

2025年1月28日

I do not recommend this app. The search function is very limited and the site is glitchy. They do not have products to meet my needs. They have high minimum orders on the good stuff like lipstick.

plantsngreens
美国
大约20小时 人在使用应用
Innovation Labs.已回复 2025年1月30日

We're truly sorry to hear about your experience. Allow us to make this right! One of our associates has reached out to you via email to sort any unresolved issues. Thank you!

编辑时间:2023年10月17日

love it so far i look forward to working with this team for many of years but i only gave 2 right now bc I'm having trouble getting in touch with them to talk about my line an when I ask something i dont get a definite answer

Brittnay's boutique
美国
14天 人在使用应用
2023年2月6日

It looks sketchy. I installed this to try it and they want you to pay 99 cents to try it for 14 days?

What is the purpose of the free trial in the first place?

Gandara Naturals Beauty & Fashion
美国
3分钟 人在使用应用
Innovation Labs.已回复 2023年2月6日

Hi there! Thank you for your feedback! Please reach out to us at support@jubilee.beauty so I can assist you. -Rochelle

2023年2月14日

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Pitts Electronics & Gadgets
美国
2分钟 人在使用应用
Innovation Labs.已回复 2023年2月18日

Hi there! I have sent you an email. Please let me know if there is anything I can assist you with. You may reach out to us at support@jubilee.beauty if you need assistance. -Rochelle