Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and efficient order fulfillment. They value the ability to create a customizable cosmetics brand without handling inventory or shipping. The simple product setup, custom branding tools, and exceptional customer support are appreciated. Merchants commend the fast shipping, affordable prices, and quality of the cruelty-free products. The app's design tools for customizing products and its partnerships with reliable manufacturers are also praised. It's seen as a reliable and comprehensive solution for custom branding.

November 26, 2023

I just started and want to try this app with the opportunity to grab

Ghis variety & makeup store
United States
3 months using the app
Innovation Labs. replied January 14, 2024

Thank you for your feedback! Let me know if there is anything I can help you get started! You may reach out to us at support@jubilee.beauty

-Rochelle

February 12, 2024

i look forward to working with this brand for many more to come thanks jubilee

My Store
United States
4 minutes using the app
December 25, 2023

Lots of products and easy to use.

Mia & Jade Luxe Beauty
United States
2 days using the app
November 8, 2023

This is the best way to customize your favorite products and make your own brand! I am soooo excited to release my own unique brand!

Budgét Baddie
Jamaica
3 months using the app
December 2, 2023

Easy to use and set up

MDM251
United States
6 months using the app
Innovation Labs. replied January 14, 2024

Thank you for your feedback. I'm glad you find the process easy. :D We'll be happy to help you achieve success with your own brand so feel free to reach out to us at support@jubilee.beauty.

-Rochelle

December 29, 2023

app is amazing

Radience Revive
United States
3 months using the app
October 22, 2023

I recently had the pleasure of using Jubilee's online service, and I can't express enough how impressed I am with the level of assistance I received. In particular, I want to give a huge shoutout to Rochelle for her outstanding support.

Navigating online services can sometimes be challenging, but Rochelle made the entire process a breeze. She was not only highly knowledgeable about Jubilee's offerings but also incredibly patient and accommodating. Her commitment to ensuring I had a seamless experience was evident in every interaction.

Rochelle took the time to address all my questions and concerns, providing clear and detailed responses. She offered guidance that was both helpful and personalized, making me feel like a valued customer. Her professionalism and dedication to customer satisfaction were truly exceptional.

I found the Jubilee online service to be efficient and user-friendly, and Rochelle's assistance elevated the experience to a whole new level. Her dedication to her role is commendable, and she left me with a positive impression of Jubilee.

I highly recommend Jubilee's online service to anyone seeking an excellent online experience. If you have the opportunity, reach out to Rochelle for assistance - you won't be disappointed. Thank you, Jubilee, and thank you, Rochelle, for making my experience with your online service outstanding!

Beauté
United States
About 2 months using the app
Innovation Labs. replied January 14, 2024

I appreciate your feedback. We'll be happy to provide you with all the support you need to help you achieve success with your brand. Feel free to reach out to us at support@jubilee.beauty.

-Rochelle

March 9, 2024

Jubilee is an excellent way to get beauty products. Make your skin as beautiful as your personality is.

My Store
United States
1 minute using the app
Edited October 27, 2023

A complete disappointment. From hidden charges to unresponsive support, this app is a nightmare. Stay far, far away, without a doubt, the worst app I've ever encountered in my experience. I can't emphasize enough how important it is for anyone considering it to stay away. From the outset, it's a recipe for disappointment.
The issues I've faced with Jubilee Cosmetics and Makeup are countless. The most glaring problem is the complete lack of transparency in their billing practices. They somehow managed to charge me without warning or reason, leaving me utterly furious. This is not how any reputable app should operate.
Furthermore, their customer support is nothing short of a nightmare. When I needed assistance or had concerns, they were unresponsive and appeared to actively avoid addressing my issues. It's incredibly frustrating to have to deal with a support team that's more interested in avoiding problems than solving them.
In the end, I can't stress enough that no one should use Jubilee Cosmetics and Makeup. It's a headache waiting to happen, and there are far better alternatives out there. Save yourself the trouble and look elsewhere for a more reliable and transparent solution.

My Store
France
10 days using the app
March 15, 2024

amazing product, easy to build my store

My Store
United States
1 minute using the app