Judge.me Product Reviews App
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Why can't I open the webpage? The web page shows: it might be temporarily down or it might have moved permanently to a new URL
Thank you for letting us know about the issue when opening the app. We have checked and there was no downtime around the beginning of August so it was a bit strange for this issue to happen. Our team lead has reached out to you to find out more information to determine the source of the issue.
Looking forward to connecting soon!
Buena app, pero necesita de asistencia para dejar todo funcionando. en ese sentido, el set up es poco amigable.
Thank you for your feedback. Our app is compacted with features so it might not be the easiest to navigate, but our team is working hard to make sure it's more user-friendly. In the meantime, if you have any questions or concerns, our support team is available 24/7 to help!
Abraão me ayudó! Un 10, tiene mucha paciencia. Thanks Abraão
Pongo 3 estrellas porque la app no me parece del todo intuitiva.
Thank you for your feedback! We’re happy to hear that Abraão was able to assist you and that you had a great experience with our team. We appreciate your input about the app’s usability and are continuously working to make it more intuitive.
Aucun import automatique des avis Google, dommage, sinon l'application a l'air bien faite et le service client est très réactif.
Nice App
Thank you for your review! We're glad you took the time to rate us. If you have any thoughts or comments to share, we'd love to hear them. Your feedback helps us improve and serve you better!
App doesn't support Review Widget Automatic Placement inside the Tab section. I am using Shoptimed theme and if I make any changes to the theme, Review widget gets duplicated or pop-up out of the tab section. The team has to disable automatic Review Widget placement and if I make any changes to the theme, I have to request the support team for manually placing the widget inside the tab section.
The app is great however it has limitations that need to be corrected. If you have many products and group the reviews Google Merchant will give you an error on the reviews and will not show them due to 'too big'. A workaround is to break the single XML file into multiple smaller files and submit it as a zip file which Google recommends and accepts.
it is helpful for judge.me badge to be in our header for both you and me. I specified exactly how I wanted this be and provided a screenshot ... but still painstakingly had to guide the process step-by-step ... and even then the badge was not tested by your developer to be clickable ??
Hi,
Founder and CEO here. Sounds unacceptable, my apologies. I will have a support lead reach out and fix things for you.
You can't convert the files to yopto, the file layout doesn't align. Lots of lookups and manual changes to get it to fit. Judgeme product names don't match with Yopto, which is the big thing. Just watch out when you have a lot of reviews, you will lose your reviews unless you change the names yourself.
Hi,
Founder and CEO of Judge.me here.
Our support will reach out to help you out. Yotpo changes import formats from time to time, we will make your export of Judge.me reviews as easy as possible.
UPDATE 7/30/24:
I started out my initial run with them with a 5 star review. But after getting used to the software and dealing with customer support, I had to downgrade the review to a (generous) 3 star. My last interaction with customer support left me in awe to the level of passive aggressive indifference someone can get away with.
The software hasn't change all that much in the time since I first started, although their rigid adherence to their interpretation of the CRFA leaves no room for gray area when it comes to legitimate concerns. I understand that all apps have changed their software to adhere to the CRFA guidelines, but Judge.me doesn't understand nuance.
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I use this app to obtain reviews for my products and store, it's helpful to be able to import reviews from other sources, and now I can send out emails and posts for customers to review our shop directly on Judge.me and syncs with our store.