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the judge me team has been great since the start. they are always quick to respond and help with issues. today I noticed that I was missing reviews on products that I had condensed from being multiple products into one product with drop-downs, and Felix very quickly helped me move the reviews to the correct products. The whole team is wonderful to work with and highly recommended.
We have been using the free plan. I think it is awesome. Never has any customer come back with any issue on giving reviews
The level of support you can get so quickly from the live chat is fantastic. I wanted to adjust the placement of the star rating badge, and within 20 minutes it was all adjusted and setup correctly on my store. Big thank you to Jess for getting this sorted out so quickly!
Really fast and good help when I had problem get DKIM and Rethurn-path verified. Everything works smooth and fine.
An Outstanding Support Team That Truly Cares About Your Success!
I'm someone who thrives in many areas, but tech isn’t one of them—yet! Navigating new software can feel like reading a different language. Thankfully, the team at Judge.me, especially Gabriela, turned what could’ve been a confusing mess into a clear, enjoyable process.
Gabriela’s patience and willingness to help me understand every detail, no matter how basic, made all the difference.
I've dealt with tech support that left me feeling overwhelmed and unsupported, but this was the exact opposite. Gabriela answered every question with kindness, ensuring I understood what I was doing. Her support energized me, making me excited to use the app to grow my online shop and confident that I have the right team behind me.
For any store owner, having a support team that genuinely cares about your success is invaluable, and that's exactly what Judge.me offers. Thank you, Gabriela, for turning a judge.me newbie into an excited and confident user!
Pretty easy to setup. Good at collecting my reviews and displaying them in the product pages automatically.
Even with the free plan - it gives a small shop enough to collect and display good reviews - which is important to smaller, especially new shops, to build credibility with potential customers.
Often times, positive reviews will give a new shop the conversions they need!
I'd recommend this to any level of shop user!
Judge.me is such a great plugin. I trialled a few others on the market and this by far has the best support, the best features and is competitive with pricing. I like that it automatically connects to Google merchant and that once it's set-up, you can forget about it and it just does its thing! All round, excellent plugin that has boosted our reviews and helped us gain Google top-quality store badge.
It's an excellent app, very well-priced, and has good functionalities. The support was very responsive, and Thanh resolved my problem quickly. I am glad my developer installed this app for us. We use it to collect product reviews and let customers ask questions about a product directly on the product page. We can answer them, and answers stay there for others to see. This helps customers make better decisions when buying the product.
I’ve been using the Judge.me app for my Shopify store, and I must say, the experience has been outstanding. The app itself is incredibly user-friendly and offers a wide range of features that have significantly enhanced my store’s review management.
What truly sets Judge.me apart, however, is their customer support. I recently encountered an issue that needed immediate attention, and I was fortunate enough to be assisted by a team member named Rodrigo. His response was swift, and he provided a solution that was both effective and easy to implement. The level of professionalism and dedication he demonstrated was truly commendable.
Reviews have been great to manage and the help i received from cassiano was smooth and easy. They were quick on being able to respond my issues.