Judge.me Product Reviews App

Been using this app for quite some time now and was very happy with the service. However, recently they made a change to the application where only the initials of the reviewer are shown for unverified reviews. This is a challenge for us as we collect genuine reviews through whatsapp, but they are considered unverified by Judge.me. Hence only the initials are shown, and this brings down the credibility of the product page.

I so far really like it. This App is super easy to use so far and I even got an email from an actual person saying they went and checked on my website to make sure it works so Thanks whomever you are!!! Lol

It doesn't offer much in the free plan, would have liked to remove the branding from emails and also get photo reviews included in this.

amazing thank you so much....................................................................................................................................................................................................................................................................................................................................................................

Overall good app but lacking a lot in terms of visual customization. You need to add code to change the colors of simple things like the "write a review" and "submit" buttons, the email templates aren't very nice to look at either. But customer support has been good so far.

I installed the app due to no performance, I did not get any results; not one single review from 120 emails that was sent out.

I did like the app but, cannot justify paying for an app that did not perform. I want to point out that I was on chat with "Ceasar" and find the customer service 5 stars.

UPDATE:
Unfortunately, we had to decide not to use Judge.me.
Reasons: They don't support POS purchases and it is quite difficult to send manual review requests. Both features are crucial for us. According to the support, there is no intention to implement those in the somehow near future.
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Great product.
Tolle App, sehr gut konfigurierbar, sogar mehr Möglichkeiten, als es auf den ersten Blick. Gut auf deutsche Verhältnisse anpassbar. Und nicht zuletzt ein unglaublich guter und blitzschneller Support. Hut ab!
Wir werden Judge.me auch bei unserem nächsten Projekt, das im Fertigwerden ist, einsetzen.

Installed this app because Kristi from Encircled recommended it in her podcast. As a first time user, the UI is a bit confusing to go through. I didn't even know what all the tabs and options for the first bit. Once I sort of understand what's going on, I realize so much of the features are not available for free users. I understand that there's usually a gap between free and premium plans but there's a few essential features I feel shouldn't be behind a pay wall, like the ability to customize the email to send out to past customer. I guess I'll play around for a few weeks and see if I grow to like it.

The tool wasn't super easy to setup. Their instructions do not quite match the process (as if Shopify has been updated since they made their tutorials, but they haven't updated the tutorials). Their email customer support redeemed them though; they were quick and were able to install the widget as desired.

Unfortunately, the app does leave its code on the site after uninstall, But the support team responded very quickly and they've removed it within minutes.