Judge.me Product Reviews App
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Product is ok, nothing extraordinary.
The customisation options should be improved.
hi
Nice, but no multi-language support. They will tell you to install another app to to the transalation, but this is probably conflicting with the existing transaltion app on your Shopify Website and doesn't solve the problem with the emails to be sent to customers asking for reviews.
It's 2023 and multi-language support should not be a pain.
Please guys, improve your app.
Support is not satisfaction for me.
Their solution is terrible.
App review widget was worked until a few hours, we can't add the widget and don't display now.
Also she is not so positive.
We're sorry to hear about your frustrating experience here. We have escalated your issue to our Support Lead who will be taking over your case and is investigating this further. We would need your help to accept our collaborator request so that we can support you in resolving this issue. We look forward to hearing from you!
Well done
The tool wasn't super easy to setup. Their instructions do not quite match the process (as if Shopify has been updated since they made their tutorials, but they haven't updated the tutorials). Their email customer support redeemed them though; they were quick and were able to install the widget as desired.
Thank you for letting us know about your issue with the instructions.
We will try our best to make sure all documents are up-to-date. In the meantime, please feel free to reach us any time you need. We're here to help 24/7!
Still learning about the app. Free plan looks very limited, but really good support!
Thank you for your review.
We understand that you'd like to have more freedom in editing the custom email template. While that is available on the Awesome plan, we also have the default templates on the Free plan that allow users to use and make changes to the templates without being charged.
Our team has also reached out with a trial to help you explore the custom template and other features in our Awesome plan. Hope it helps!
Abraão me ayudó! Un 10, tiene mucha paciencia. Thanks Abraão
Pongo 3 estrellas porque la app no me parece del todo intuitiva.
Thank you for your feedback! We’re happy to hear that Abraão was able to assist you and that you had a great experience with our team. We appreciate your input about the app’s usability and are continuously working to make it more intuitive.
many option not working
Thank you for your feedback, and we’re sorry to hear that some features aren’t working as expected. We’d love to help get everything running smoothly for you.
We’ve reached out via email and also tried giving you a call. If you could let us know which options you’re having trouble with, our team will be happy to assist right away.
Looking forward to helping you get the most out of Judge.me!
Why can't I open the webpage? The web page shows: it might be temporarily down or it might have moved permanently to a new URL
Thank you for letting us know about the issue when opening the app. We have checked and there was no downtime around the beginning of August so it was a bit strange for this issue to happen. Our team lead has reached out to you to find out more information to determine the source of the issue.
Looking forward to connecting soon!