Judge.me Product Reviews App
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Andrew helped me with my reviews page and went above and beyond customizing the look! Thank You Andrew!!!
"I recently had the pleasure of interacting with Felix from customer support, and I am beyond impressed with the level of service he provided. Felix is not only knowledgeable but also extremely dedicated to ensuring customer satisfaction. He tackled my issue with efficiency and patience, going above and beyond to make sure everything was resolved to my satisfaction. His friendly and professional demeanor made the entire experience enjoyable. Felix is a true asset to the customer support team, and I want to express my gratitude for his outstanding assistance. Thank you, Felix, for your exceptional support!"
very friendly and good customer service, fixed my problem in 5 minutes or less
Thank you for super fast help!
The support was very helpful! I defiantly would recommend!
victor great work they took the time to resolve the problem
Fast and agile service, resolves everything requested quickly
Utilizzavo quest'app da anni con tantissimi e-commerce. Dopo vari aggiornamenti e un anno che non svolgo commercio online, sono tornato e l'ho nuovamente scaricata per il potenziale che AVEVA.
Ora è tutto a pagamento, dal loro logo nell'email (di richiesta recensioni) fino al comando più basilare, come il titolo di un email. Poi le funzioni sono diminuite, non è più possibile inserire recensioni dalla home, un cliente che acquista 10 pezzi, non può e non vorrà mai inserire 10 recensioni, a meno che non sia un amico! Questo va a discapito nostro, proprietari di negozi online.
Contattato più volte l'assistenza, in 3 persone non hanno potuto effettuare nessuna modifica perché l'app funziona solamente così, quindi la utilizzi o la disinstalli. Ho optato per la seconda.
Thank you for your feedback. We're very sorry to hear that we didn't meet your expectations when installing the app this time.
For email templates, we have the (1) Custom templates on the Awesome plan with all customizations and the (2) Classic templates that you can adjust the logo and subject on the Free plan.
For your other concern, could you please let us know if you're looking to have customers to be able to leave multiple reviews inside 1 review request email? If so, that's totally possible to achieve with either template above.
Our team lead has reached out to clarify these concerns.We're more than happy to work with you to find a common ground. Hope to hear back soon!
5 Star for the service and app!
Very good app! Fast and excellent service when needed. Especially thank to Fatima which fixed the problem I had. Thank you so much.