Judge.me Product Reviews App

Judge.me Product Reviews App

Rezensionen (37.506)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
11. Dezember 2023

Very kind and helpful support, easy customization and integration. Special thanks to Mohamed from the support team, who took the extra time to answer all my questions.

Pupplet
Bulgarien
3 monate mit der App
26. Dezember 2023

Encountered some issues getting the reviews to appear on my product page but Felix who helped me with the issue, was able to get it sorted for me in no time! Truly grateful for all his help!

La Familia TO
Kanada
Etwa 2 monate mit der App
15. Januar 2024

Very Supportive Staff, Had some issues but Fatima helped me out and answer all of my possible questions. Highly Recommended

ohwears
Vereinigtes Königreich
7 monate mit der App
Bearbeitet am 14. März 2024

Second time I'm leaving a review. Every time I need support, I get fast access to an agent who is knowledge and can resolve me issues effectively.

Wish all customer service teams were like this!

LUV health
Vereinigte Staaten
Etwa 2 monate mit der App
12. Januar 2024

Their customer support is always very diligent and fast to response.

Encircled
Kanada
Mehr als 6 jahre mit der App
19. Februar 2024

App works great, had some issues with my theme and the staff helped me within 5 minutes and solved it very quickly, highly recommend this app

AROMA LUX
Vereinigtes Königreich
3 monate mit der App
26. Mai 2024

Worked rly well! Nice person to talk to too!

Melt & Smell© | Premium Wax Melts
Österreich
23 tage mit der App
25. April 2024

Really great and very prompt answers to my questions - it makes a big difference!

ELIX Fragrance
Vereinigtes Königreich
4 monate mit der App
23. April 2024

100% highly recommended. Support Team is always on time in helping and never failed to deliver as expected.

Mika creations
Australien
5 monate mit der App
Bearbeitet am 27. März 2024

WORST COSTUMER SERVICE EVER, 30 MINUTES WAIT FOR INITITAL QUESTIONS... AWFUL

DESIGN IS JUST HORRIBLE, INTRUSIVE, SHOPIFY AND THIS FORCED CHANGE IS JUST LAME.

THEY ALSO SHOW EXTERNAL LINKS TO THEIR OWN WEBSITE TAKING COTUMERS AWAY FROM YOURS, AND.. YES... IN ANOTHER LANGUAGE... WOW...
THEY WILL CONTINUE TO PUSH FOR PAY VERSION FOR MINOR CHANGES AT EVERY CHANCE THEY´VE GOT

Bolpromex Bolsas Ecológicas
Mexiko
3 monate mit der App
Judge.me hat geantwortet 26. März 2024

Thank you for sharing your review and we truly apologize for the delay as well as the experience you have.

Having to wait 30 minutes for a request to finish is not what we want. We've worked with the agent handling your conversation to make sure it won't happen again in the future.

Regarding the design, we understand that changes can be difficult and we're happy to help with whatever we can. However, since all customization requests take time to be implemented and tested, please allow us some time to make sure everything works as expected in your store.