Judge.me Product Reviews , 26.852 Rezensionen
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The support is good, but some of the features are extremely limited.
I am really Not liking this app, it doesn't offer the best features in the free version, and it is not as simple as people are saying it is
Hi there,
Thank you for your feedback.
Would you be so kind and let us know which features you're looking for?
We're also in the process of redesigning the UI of our app, which will be much simpler and more efficient to use.
We'll also be happy to guide you through all the features. Our team has sent you an email to follow up. Looking forward to hearing back from you soon!
So far everything looks great. We just installed the app, so time will tell of course. Support was extremely fast and helpful when I ran into a snag during the install.
*Update 1/4/24*
Woke up this morning and 817 reviews were duplicated on our website 23 hours ago. Contacted support and Mohamed was absolutely infuriating. He tried pushing the blame on to us for importing the reviews. We have literally been driving for the past two days and have not made any changes to our website or any of the apps installed. He kept telling us to turn off the Shop App syndication setting. Fine, that will remove the duplicates. BUT that will also prevent any new reviews collected by the Shop App from being published. So why, all of a sudden yesterday, did the Shop App syndication become a problem? And why would you try to push the blame on the customer? Nothing was changed on our end.
Hi there, thank you for your feedback.
Our team has been looking into the issue and was able to find the root cause. Both the reviews from Shop App and from Judge.me should be showing normally now, without duplications.
Our apologies for the duplicated reviews and for making you feel like it was your fault. We will make sure this won't happen again.
Paid for the first month and probably wont renew, there is no way to customize the colors of the panels. would be so easy to implement and it fell short
I don't understand all the 5-star reviews. It's an extremely limited app and the support is not overly helpful. Plenty of more options out there, especially for the price tag.
It's getting worse. Not as good as the beginning use
Hi there,
Thank you for your review. Could you also let us know if you're having an issue with certain features?
Our support is available 24/7 and we'd be more than happy to work with you to solve any problems you have.
Please don't hesitate to reach out to us.
Mucho potencial pero el mismo soporte me comentó acerca de la enorme cantidad de bugs que tiene la app. No se pueden editar las reviews y el traductor no sirve para tu idioma deseado. Mucho potencial pero con esos pequeños errores prefiero pagar Loox. Una decepción.
Thank you for your review! We were adding a new redesign for our app at that time. The redesign brings out many improvements, both UI/UX and new features. However, along with it, there might be some minor bugs, which we've worked on and fixed immediately.
Also, you can import the translation using our CSV file template. If you're happy to give us another go, we'd be thrilled to work with you to achieve this.
Hope to hear back soon!
I recently began my Shopify journey and decided to give "Judge.me" a try. Having read numerous recommendations for its user-friendly interface and simple setup process, I was excited to get started.
Pros:
- Ease of Use: The app truly lives up to its reputation with an incredibly user-friendly interface. I had it up and running on my store in no time.
- Functionalities: I love the customizable review requests and automatic post-purchase review requests. They seamlessly integrate with various platforms and work like a charm.
- Support: Their support team was responsive when I had a query, which was a plus point for me.
Cons:
- Pricing: My main gripe is with the pricing of the 'Awesome' plan. While the features are undoubtedly superb, the cost seems a bit steep, especially for someone who is just starting out like me.
Overall, Judge.me offers a solid product with great functionalities and is extremely easy to install. However, I would love to see a more accommodating pricing structure for those who are new to the Shopify space. It could make the difference in turning a trial user into a long-term customer.
Thank you very much for your detailed feedback!
Besides the Awesome plan, we also have a very generous free plan that will work seamlessly for new stores, especially for email and widget customizations. Our team has reached out to you to discuss it further.
Please feel free to let us know your goals and we'll be happy to come up with a suitable solution for you.
I did a few tests and each time the name was automatically changed on the reviews. Why??
i havent figure how to add review to my shopify
Hi there,
Thank you for your review.
Are you looking to import reviews from AliExpress? If so, you can try out our Judge.me AliExpress Reviews app, which is completely free to use.
For the reviews to show on your store, you can add our widgets using app blocks.
Our team has reached out to you with the detailed steps to import and showcase your reviews. Let us know if we can help out with anything else in the process.