Judge.me Product Reviews App
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Fast and quick solution
Amazing app and support .. specially Jess .. she supported me very fast to solve my issue .. Thanks alot Jess
Brian is an excellent helper , thank you for your lovely help
High Quality Customer Support! Thanks for the kind and valuable help to Samuel, my customers now able to review my products! Absolutely recommend this app.
After trying all the review apps out there, i can honestly say with 100% conviction that Judge.me app is by far the best and its FREE?!? All the features and customer support you need without a monthly fee? Its incredible, please never change, thank you for all you do <3
www.emandahr.com
Just incredible costumer service. Helped me set up a widget in no time and workes like a charm. 100% recommend.
UPDATE: Gabriel from Judge.me contacted us within a few days and ensured we were being taken care of. The support and attention we received from him wholly turned around our sour experience. This app is exceptional and is peerless when it works properly or has support like Gabriel's.
We have decided to stay with Judge.me. If anyone from management is reading this, please take good care of Gabriel and nurture talent like him. He made a big difference. Also, please train your chat support to his caliber.
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This app worked great for us in 2020 and 2021. However, the app's settings change every time it updates, leading to poor email delivery and overwriting the changes we made. When we contact support, they can't explain why some settings changed without our consent. They are rude at best and make you feel like they are doing you a favour by talking to you.
There is no option to moderate unfair reviews (a disgruntled customer leaves multiple negative reviews using different email IDs or from the same ID). All you can do is hide the review, affecting the "Transparency medal". While you can hide the medals on your website, they are still displayed on the JudgeMe website. We are perfectly OK with negative reviews from customers. It helps us understand where we could do better. However, when a customer uses the review system to damage my company or have their way, my business must have the right to defend itself by hiding or removing the review without consequence (the transparency rating in this case). Judgeme does not understand this problem.
While Judgeme is still the most affordable app in the market, more is needed to make us stay. We have grown to a level where we can pay for better performance and service. We are already looking for another app, and it will only be a matter of time before we leave Judgeme.
Thank you for your feedback about moderating unfair reviews, especially when someone uses the same email to leave multiple reviews. Our product team has noted this down to improve our app's logic.
Our team lead has also reached out to you to make sure all of your concerns are now resolved. If you have any other issues or suggestions, please do let us know. We take our merchant's feedback very seriously and we hope to accompany you and your business now and in the future.
The support your receive to help you set this app up correctly is awesome! Leandro was extremely patient with all my questions and helped me get the app working immediately on my website! If you need something to boost your website immediately, this is the app!
Ron installed and answered all my questions. Great customer service all around!
They were quick to figure out my issue and set everything up for me.