Judge.me Product Reviews App

Judge me is much less expensive than yotpo. They were fabulous in transferring ten years(!) Worth of reviews from yotpo on big commerce to judge me on shopify. Even after the transfer they were super responsive to customizations. Wish I had switched to judge me sooner

Fast and accurate answer when an issue arise.
I love this app!

I had an incredible experience with this app and the team behind it. The customer support, especially from Nouhaila, was outstanding. I was struggling with the app, but when she took over, she resolved everything in just three minutes. She not only fixed the issue but also gave me valuable advice on how to use the app more effectively. Amazing app, amazing team, and amazing customer support!
I highly recommend this app.

Wonderful app. Easy to use. Includes more features than your typical review app. Also, and this is huge for me ... customer support is prompt and clear! Oh and they're not gouging shop owners. I mean at $15 per month with no hidden costs, I'm pretty happy :)

I'm very happy everytime I need help they are here to help and the problem is solved. Really easy to use. I recommend this app

really nice app
easy to install and if you have any questions the support is always here to help you

So far so good compared to our last review app.

- Really good customer service.
- Lots of help articles to help you solve your problems.
- English is excellent.
- Answer almost immediately
- Extremely cost effective
- Got reviews on to google shopping really quickly
- Just generally a much simpler and smoother operation than other 'larger' companies.

Really pleased we switched.

What amazing customer service. Shoutout to Felix for going above and beyond! He provided exceptional customer service by not only addressing my initial questions but also identifying and resolving additional issues that I wasnt aware of - Fixed my review padding and pointed out an issue with double star reviews that I hadn't noticed. Truly outstanding service!" 10 stars to your Felix.

Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking.

The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround.

The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian.

There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice.

The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english.

There is currently no way to change this at this point.

This app is just not made for stores that use more than one language at the same time.

Found all this after spending about 3 weeks of my extra time customizing it.

It seems to integrate pretty well with shopify and its free